{"id":10247,"date":"2015-12-01T00:00:00","date_gmt":"2015-12-01T00:00:00","guid":{"rendered":"https:\/\/insulation.org\/io\/articles\/managing-millennials\/"},"modified":"2017-04-27T21:39:11","modified_gmt":"2017-04-27T21:39:11","slug":"managing-millennials","status":"publish","type":"articles","link":"https:\/\/insulation.org\/io\/articles\/managing-millennials\/","title":{"rendered":"Managing Millennials"},"content":{"rendered":"

How is it going managing today\u2019s younger generation on the job? Figured out what to say to Millennials\u2014the young folks up to their mid-20s in age?<\/p>\n

This month, let us take 3 areas that foremen say are not always easy to address with Millennials: being on time, meeting production schedules, and doing quality work. To help, I have turned to an expert, Dina Cipollaro-Beck, generational expert and trainer at Fundamental Training Solutions.<\/p>\n

Help a Millennial to be Punctual<\/h2>\n

Suppose a Millennial worker shows up to work each day, but rarely on time. How can you correct his tardiness?<\/p>\n

\u201cI wouldn\u2019t ignore the first time he is late. Absolutely address it right then,\u201d Cipollaro-Beck says.<\/p>\n

All people, more or less, tend to want to figure out their boundaries, but this is especially true of Millennials, Cipollaro-Beck says. Here is the 5-step solution, which should normally take 2 minutes:<\/p>\n

    \n
  1. State what you have observed. \u201cHey, John. You\u2019re 10 minutes late.\u201d Then pause without saying a thing.<\/li>\n
  2. Wait for a response. \u201cSorry, my cell-phone alarm didn\u2019t go off,\u201d John says after an awkward silence.<\/li>\n
  3. Restate the goal. \u201cJohn, I need you here on time because that\u2019s what\u2019s expected of you and because this team needs you.\u201d Use the words \u201cteam\u201d and \u201cneeds\u201d to help the Millennial feel valued.<\/li>\n
  4. Ask for his solution. \u201cJohn, how do I know that you will be on time tomorrow?\u201d He answers: \u201cI\u2019ll make sure my alarm is set earlier than it was today.\u201d<\/li>\n
  5. Agree on the solution. \u201cYou\u2019ll set your alarm earlier? Perfect! I\u2019ll see you tomorrow on time, now let\u2019s get to work.\u201d<\/li>\n<\/ol>\n

    On the next day, be sure to say, \u201cHey, John. Thanks for being here on time.\u201d The acknowledgement is important, because Millennials want and need direct feedback.<\/p>\n

    \u201cHe\u2019s waiting for the applause,\u201d Cippollaro-Beck says. \u201cIf nobody gives him applause, then he\u2019ll think that showing up on time doesn\u2019t really matter.\u201d<\/p>\n

    Challenge a Millennial to Work Faster<\/h2>\n

    Say your Millennial is talented but works at a slow pace. Cipollaro-Beck says Millennials simply need to be challenged.<\/p>\n

      \n
    1. Approach him at the beginning of the day. \u201cHey, John. Good morning. We\u2019re going to have a good day. What do you think your goal can be for today?\u201d<\/li>\n
    2. Present the challenge. If the Millennial needs to do more, then the foreman can say, \u201cJohn, I\u2019d like to challenge you. I want to see if you can get this far by
      \nthe end of the day. Do you think you can do it?\u201d The key is to say it in a respectful way to Millennials. They do not like being talked down to.<\/li>\n
    3. Check in midday. At lunch, for example, you could say, \u201cWhere are you at with your goal for today? Are you going to make it?\u201d<\/li>\n<\/ol>\n

      Be sure you have good body language and a positive, optimistic tone of voice. Cipollaro-Beck says that body language represents 55% of your message. Voice tone accounts for
      \n38% of your message. Only 7% is wording. So, when you challenge someone, you have to believe in them. Then, that confidence will be reflected in your posture and tone of voice.<\/p>\n

      Teach a Millennial to be Quality-Minded<\/h2>\n

      Teaching Millennials to take pride in their work comes down to you\u2014the crew leader.<\/p>\n

        \n
      1. Set the example. What example do you give? A foreman must believe in his company. The company culture needs to be strong.<\/li>\n
      2. Shower him with praise. As your Millennial crew member is working, and you see an outstanding quality in him, walk up and say, \u201cThat\u2019s it! What you just did right
        \nthere is going to set you apart from every other drywaller out here.\u201d<\/li>\n<\/ol>\n

        Millennials need acknowledgement, Cipollaro-Beck says. But say more than the occasional \u201cgood job.\u201d Remember, a Millennial needs<\/em> to know that they\u00a0nailed it<\/em>. When they do something well, tell them they nailed it and add, \u201cI can\u2019t wait to see where your career takes you.\u201d<\/p>\n

         <\/p>\n

        Copyright Statement<\/strong><\/p>\n

        For more information, see the January 2015 issue of AWCI\u2019s Construction Dimensions, www.awci.org\/cd<\/em>. This article was published in the December 2015 issue of Insulation Outlook magazine. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized\u00a0 duplication is strictly prohibited and would violate NIA\u2019s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org<\/a> to reprint or reproduce this content.<\/p>\n","protected":false},"excerpt":{"rendered":"

        How is it going managing today\u2019s younger generation on the job? Figured out what to say to Millennials\u2014the young folks up to their mid-20s in age? This month, let us take 3 areas that foremen say are not always easy to address with Millennials: being on time, meeting production schedules, and doing quality work. To<\/p>\n","protected":false},"author":[283],"featured_media":0,"template":"","categories":[329,24,25,21,27],"class_list":["post-10247","articles","type-articles","status-publish","hentry","category-personnel-global","category-contracting","category-contractordistributor-services","category-business-managment","category-distribution","author-mark-johnson"],"acf":[],"yoast_head":"\nManaging Millennials - Insulation Outlook Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insulation.org\/io\/articles\/managing-millennials\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Millennials\" \/>\n<meta property=\"og:description\" content=\"How is it going managing today\u2019s younger generation on the job? 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