{"id":12376,"date":"2020-06-01T12:27:07","date_gmt":"2020-06-01T12:27:07","guid":{"rendered":"https:\/\/insulation.org\/io\/?post_type=articles&#038;p=12376"},"modified":"2020-07-01T19:11:44","modified_gmt":"2020-07-01T19:11:44","slug":"what-to-do-when-scared-workers-do-not-respond-to-work-due-to-covid-19","status":"publish","type":"articles","link":"https:\/\/insulation.org\/io\/articles\/what-to-do-when-scared-workers-do-not-respond-to-work-due-to-covid-19\/","title":{"rendered":"What to Do When Scared Workers Do Not Respond to Work Due to COVID-19"},"content":{"rendered":"<p><a href=\"https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12365\" src=\"https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01-234x300.jpg\" alt=\"\" width=\"234\" height=\"300\" srcset=\"https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01-234x300.jpg 234w, https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01-797x1024.jpg 797w, https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01-768x986.jpg 768w, https:\/\/insulation.org\/io\/wp-content\/uploads\/sites\/3\/2020\/06\/IO200602_01.jpg 826w\" sizes=\"auto, (max-width: 234px) 100vw, 234px\" \/><\/a><\/p>\n<p>Some essential workers are refusing to come to work out of fear of contracting COVID-19. Their employers must weigh the employees\u2019 legal rights and understandable health concerns with the organizations\u2019 business needs. It can be a tough balancing act.<\/p>\n<p>\u201cA good first step for an employer to respond to an essential worker who\u2019s expressing fears of returning to work is to actively listen to the employee and have a conversation,\u201d said Brian McGinnis, an attorney with Fox Rothschild in Philadelphia, Pennsylvania. \u201cWhat are their specific concerns? Are they reasonable?\u201d<\/p>\n<p>Mr. McGinnis said that employers should consider whether they already have addressed those concerns or if additional steps are needed. Often, having a conversation with the employee \u201cwill avoid an unneeded escalation,\u201d he said.<\/p>\n<h2>Employees\u2019 Legal Rights<\/h2>\n<p>What if that does not work? Tread cautiously, as employees have many legal protections.<\/p>\n<p>An employer usually can discipline workers for violating its attendance policy. But there are exceptions to that rule, noted Robin Samuel, an attorney with Baker McKenzie in Los Angeles, California. Putting hesitant employees on leave may be a better choice than firing them.<\/p>\n<p>Christine Snyder, an attorney with Tucker Ellis in Cleveland, Ohio, cautioned, \u201cIf an employer permits employees to use vacation or PTO (paid time off) for leave, it may soon find itself without a workforce sufficient to maintain operations. Therefore, an employer may want to rely upon the terms of its existing time-off policy, which typically requires approval to use vacation or PTO, to require that leave for this reason be unpaid.\u201d<\/p>\n<h2>Occupational Safety and Health (OSH) Act<\/h2>\n<p>Employees can refuse to work if they reasonably believe they are in imminent danger, according to the OSH Act. They must have a reasonable belief that there is a threat of death or serious physical harm likely to occur immediately or within a short period for this protection to apply.<\/p>\n<p>Mr. Samuel explained that an employee can refuse to come to work if:<\/p>\n<ul>\n<li>The employee has a specific fear of infection that is based on fact\u2014not just a generalized fear of contracting COVID-19 infection in the workplace.<\/li>\n<li>The employer cannot address the employee\u2019s specific fear in a manner designed to ensure a safe working environment.<\/li>\n<\/ul>\n<h2>The National Labor Relations Act (NLRA)<\/h2>\n<p>The NLRA grants employees at unionized and nonunionized employers the right to join together to engage in protected concerted activity. Employees who assert such rights, including by joining together to refuse to work in unsafe conditions, are generally protected from discipline, Mr. Samuel noted.<\/p>\n<p>\u201cThat said, the refusal must be reasonable and based on a good-faith belief that working conditions are unsafe,\u201d said Bret Cohen, an attorney with Nelson Mullins in Boston, Massachusetts.<\/p>\n<h2>The Americans with Disabilities Act (ADA)<\/h2>\n<p>Employers should accommodate employees who request altered worksite arrangements, remote work, or time off from work due to underlying medical conditions that may put them at greater risk from COVID-19, Mr. Samuel said.<\/p>\n<p>The U. S. Equal Employment Opportunity Commission\u2019s guidance on COVID-19 and the ADA (available at: https:\/\/tinyurl.com\/yagh3epb) notes that accommodations may include changes to the work environment to reduce contact with others, such as using Plexiglas separators or other barriers between workstations.<\/p>\n<p>The Age Discrimination in Employment Act, unlike the ADA, does not have a reasonable-accommodation requirement, pointed out Isaac Mamaysky, an attorney with Potomac Law Group in New York, New York. Nonetheless, he \u201cwould encourage employers to be flexible in response to leave requests from vulnerable employees,\u201d such as older essential workers, as the right thing to do and to bolster employee relations.<\/p>\n<h2>Families First Coronavirus Response Act (FFCRA)<\/h2>\n<p>If a health care provider advises an employee to self-quarantine because the employee is particularly vulnerable to COVID-19, the employee may be eligible for paid sick leave under FFCRA, Mr. Cohen noted. The FFCRA applies to employers with fewer than 500 employees, and the quarantine must prevent the employee from working or teleworking.<\/p>\n<p>FFCRA regulations permit employers to require documentation for paid sick leave, noted John Hargrove, an attorney with Bradley in Birmingham, Alabama.<\/p>\n<p>Employers may relax documentation requirements due to the difficulty some employees could have obtaining access to medical providers during<br \/>\nthe pandemic and to encourage ill employees to stay away from work, said Pankit Doshi, an attorney with McDermott Will &amp; Emery in San Francisco, California.<\/p>\n<h2>Hazard Pay<\/h2>\n<p>Although not currently mandated by federal law, hazard pay\u2014extra pay for doing dangerous work\u2014might be appropriate for an employer to offer to essential workers, Mr. McGinnis said.<\/p>\n<p>If hazard pay is offered, similarly situated employees should be treated the same, he said. Otherwise, the employer risks facing a discrimination claim.<\/p>\n<p>Andrew Turnbull, an attorney with Morrison &amp; Foerster in McLean, Virginia, noted that companies with multistate operations may have legitimate reasons for offering hazard pay to employees working at locations with a high risk of exposure and not where the risk is minimal.<\/p>\n<p>Hazard pay might be a good choice for public-facing jobs, where employees may not be able to observe social distancing, said Rom\u00e1n Hern\u00e1ndez, an attorney with Troutman Sanders in Portland, Oregon.<\/p>\n<p>Some localities require hazard pay in some circumstances, Mr. Doshi noted. These localities include Augusta, Georgia; Birmingham, Alabama; and Kanawha County, West Virginia.<\/p>\n<h2>Inform and Protect Workers<\/h2>\n<p>Lindsay Ryan, an attorney with Polsinelli in Los Angeles, California, said that employers should keep employees apprised of all measures the employer is taking to maintain a safe workplace, consistent with guidance from the U.S. Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration, and local health authorities.<\/p>\n<p>If employers have the means to do so, they should screen employees each day by taking their temperatures, and send workers who have fevers home, Ms. Snyder said. Alternatively, employers can require employees to take their own temperatures before reporting to work, she added.<\/p>\n<p>\u201cFinally, in light of recent CDC guidance regarding the use of cloth masks to prevent infection, employers should allow employees to wear masks in the workplace and consider providing employees with cloth masks if they are able to acquire them,\u201d she said.<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif\">Copyright statement <\/span><\/strong><\/p>\n<p>This article was published in the June 2020 issue of <em><span style=\"font-family: 'Calibri',sans-serif\">Insulation Outlook<\/span><\/em> magazine. Copyright\u00a0\u00a9 2020 National Insulation Association. All rights reserved. The contents of this website and <em><span style=\"font-family: 'Calibri',sans-serif\">Insulation Outlook<\/span><\/em> magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized\u00a0 duplication is strictly prohibited and would violate NIA\u2019s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact <em><a href=\"&#109;&#97;&#x69;l&#116;&#x6f;&#x3a;p&#117;&#x62;&#x6c;i&#115;&#x68;e&#114;&#x40;&#x69;n&#115;&#x75;&#x6c;a&#116;&#x69;o&#110;&#x2e;&#x6f;r&#103;\">&#112;&#x75;&#x62;l&#105;&#x73;h&#101;&#x72;&#64;&#105;&#x6e;s&#117;&#x6c;&#x61;&#116;&#x69;&#x6f;n&#46;&#x6f;r&#103;<\/a> <\/em>to reprint or reproduce this content.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Weighing employees\u2019 legal rights and health concerns with your organization\u2019s business needs can be a tough balancing act when it is time for employees to return to work. The Society for Human Resource Management (SHRM) interviewed attorneys from across the United States to answer the questions employers are asking. <\/p>\n","protected":false},"author":[504],"featured_media":0,"template":"","categories":[487,503],"class_list":["post-12376","articles","type-articles","status-publish","hentry","category-487","category-june-2020","author-allen-smith-j-d"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to Do When Scared Workers Do Not Respond to Work Due to COVID-19 - Insulation Outlook Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insulation.org\/io\/articles\/what-to-do-when-scared-workers-do-not-respond-to-work-due-to-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Do When Scared Workers Do Not Respond to Work Due to COVID-19\" \/>\n<meta property=\"og:description\" content=\"Weighing employees\u2019 legal rights and health concerns with your organization\u2019s business needs can be a tough balancing act when it is time for employees to return to work. 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