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In April, NIA held its 63rd Annual Convention in Orlando, Florida. This event, which draws leaders from around the world, is critical in helping the insulation industry meet the demands of an ever-evolving building industry.

  • 96% of respondents indicated the program content/education met or exceeded expectations
  • 92% of respondents indicated networking with NEW customers met or exceeded expectations
  • 74% made new business contacts
  • 98% of respondents indicated that networking with current customers met or exceeded expectations

NIA’s Convention offers an incredible opportunity to make important contacts, learn from experienced industry experts, and then adjust your business planning to meet industry needs. The Convention welcomed 2 Keynote Speakers: Keni Thomas, a Task Force Ranger in the “Black Hawk Down” mission, and Doug Lipp, an international consultant and former Head of Training at Disney University. Even though they come from very different perspectives, both Keynote Speakers shared common themes of knowing your mission, trusting and training your people, and engaging to succeed. Thomas said, “Leadership has never been about the rank, the position, nor the title we hold. It is the example we set for the people we serve. Who is on your left and who’s on your right?” His insights helped attendees answer the question, “Who do you want to be in that moment when people need you?” He provided a new and inspiring perspective on the topic of leadership. In his engaging and unique presentation, Lipp stressed the importance of extraordinary customer service with examples of continually making improvements to your business and products, as well as empowering the people around you to solve problems and create solutions that improve customer experiences.

The Convention also included a Mechanical Insulation Industry Perspective Panel, where attendees were able to hear from highly experienced individuals from a variety of industry segments, including a manufacturer, contractors, distributor/fabricator, and an engineer. This panel gave deep insights into many of the industry’s most pressing issues, helping attendees to create long-term business strategies on a wide variety of topical issues such as trucking, sustainability, shrinking labor pools, and new technology. Gary Kuzma  PE, CEM, LEED® AP, GBE, Senior Vice President, Director of MEP Engineering for HOK was applauded when he said he would like to be a champion of engaging more engineers in NIA and getting jobs “specified correctly so that they are built correctly.” There were also technical presentations focusing on condensation control and insulation installation questions. This question and answer technical presentation format helped attendees to gain a better understanding of optimal system design, addressed the issue of outdated specifications, explained insulation materials storage, and offered NIA and manufacturer resources to provide additional guidance. See page 26 for an article about these installation questions and best practices.

During Convention, NIA Consultant and Past President Ron King gave an introduction to a new program NIA is developing: the Thermal Insulation Inspector Program. This program answers an industry need by creating and training the first ever certified insulation inspectors. Those who complete the program will be able to evaluate systems and certify that they have been designed properly according to the specification. NIA will be releasing more information on this program as it is developed. Engineers and contractors can sign up now by emailing training@insulation.org—the 2018 and 2019 classes are expected to sell out.

Timely Industry-Specific Topics

Of course, much of the important work in Convention is accomplished in its industry-specific and operating committee meetings. These meetings allow NIA members from each insulation industry segment to select important and timely topics to drill down on their individual areas of importance and come up with solutions that will increase safety, professionalism, and project quality, and improve the entire industry as a whole. Tom MacKinnon, a first-time Convention attendee, said, “I really liked the committee meetings that were held—I went to the Technical Information Committee and the [Associates] Manufacturers Committee to see how the industry is looking as a whole and the issues that
everyone is dealing with, and to get an idea of how those issues will be resolved in the future.”

NIA also elected its new Board of Directors, led by incoming President Dan Bofinger (FBM-SPI), and approved the budget at this meeting. The Board of Directors will use their expertise and experience to help guide the direction of the association and ensure we are meeting industry needs. During the Convention, NIA also announced the winners of the Theodore H. Brodie Distinguished Safety Award. This award honors companies who go above and beyond in their commitment to safety—read more about the winners on page 14. With many industry and regulation changes in 2017 and 2018, hiring a company that prioritizes safety is more important than ever.

Creating Industry Connections

Undoubtedly, part of the value in attending NIA’s Annual Convention comes from the numerous opportunities to connect with other industry members. The networking at the event facilitates numerous business-building opportunities and can offer newer industry participants the chance to learn from those who have been in the industry for decades. Networking opportunities included the NIA Member Orientation, where new members learned more about how NIA can help their businesses thrive; the Convention First-Timer and VIP Reception, where newer members had the opportunity to network with NIA and industry leaders; and the Welcome and Appreciation Evening: Calling All Superheroes, where members had the chance to enjoy the beautiful Orlando weather and network while sporting their favorite superhero costumes.

The final night of Convention included the popular Dessert Hospitality Suites, where members enjoyed intimate networking areas filled with conversation and a variety of desserts and drinks from NIA’s Manufacturer members, and the luxurious biennial Silent Auction. Both events offered a final chance for attendees to mingle with other industry members, and raised funds for Operation Homefront, a nonprofit that serves America’s military families; and NIA’s Foundation for Education, Training, and Industry Advancement, which seeks to create greater awareness of the benefits of mechanical insulation. This year’s event raised a record-setting $37,000, which will be split evenly between the 2 organizations. Operation Homefront was chosen as this year’s Silent Auction partner charity with input from representatives of NIA’s membership, who strongly believe in the importance of supporting America’s military families.NIA’s Convention offers the unique opportunity to network, hear about industry opportunities and challenges, and learn how to grow your business in a collaborative and supportive environment. The singular opportunity offered by NIA’s Convention is why so many companies have been members for numerous decades. Year after year, the feedback received by NIA members about the education and business-building networking opportunities they receive at NIA’s Annual Convention is overwhelmingly positive. The resources and opportunities offered by NIA help them to evolve with the industry and produce the best results for their clients.


“I have been attending the NIA Convention for over 20 years and have made many industry friends. What I find valuable at Convention is the opportunity to interact with industry leaders and associates in a relaxed but focused setting. The keynote speakers are always a highlight for me because of their varied backgrounds—from sports stars and war heroes to magicians. They have all been interesting and entertaining while still delivering a message for the attendees.” — Kelly Reed, Senior Manager—Sales and Marketing, L&L Insulations, Des Moines, Iowa

“I have been attending and involved in NIA’s Convention for about 6 or 7 years. It’s always special to catch up with friends and colleagues. The time between sessions, meals, and receptions remind me of the importance of attending NIA’s events—it is such a unique gathering of industry players that offers the chance to discuss important industry issues and stay on top on developing trends.”— Todd Hamilton, Regional Sales Manager, Silvercote, Greenville, South Carolina

“Honestly, it was a great experience and exceeded my expectations for my first NIA Convention. But the highlight for me was receiving our company’s Platinum Safety Award on that national stage from the National Insulation Association. I was honored to be with all those companies who have the same commitment to safety. When I got back to Iowa, I sat all of our employees down and showed them the award and the hardhat stickers, and said, ‘Well done, this is our safety program, own it.’”— Jon J. Groves, President, QCI Thermal Systems, Inc., Iowa City, Iowa

Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

 

At the National Insulation Association’s (NIA’s) recent 63rd Annual Convention in Orlando, Florida, representatives from the Technical Information Committee hosted a panel discussion where panelists had the opportunity to answer live questions from the audience, anonymous questions submitted in advance, as well as sharing a variety of questions that they have heard over their many years of combined industry experience. Panelists included:

Jack Bittner, Senior Product Manager, Johns Manville/IIG
Dave Cox, Business Development Leader, Owens Corning
Darrell Peil, Vice President, Marketing/Technical Sales, Aeroflex USA, Inc.
Todd Price, Founder and President, Price Manufacturing

 The variety of amusing and frequently cited scenarios will help everyone learn how to appreciate technical literature, explore the resources available, and understand issues faced when properly designing a system—while also providing a little comic relief.

Some Memorable Questions

Question: Is your fiber glass made out of cellulose?

Answer: It could never happen. Fiber glass and cellulose are 2 very different materials and 2 totally different processes. Cellulose is an organic material, and fiber glass is not.

Question: Can I put wet insulation on pipe? Can I install insulation under water?

Answer: You should not install wet insulation as it is then a very poor insulator, since water is a very good conductor of heat. Until the insulation is dried out, there will be significant heat energy consumed (wasted) to dry the insulation out. In addition, whatever contaminants that were contained in the water don’t evaporate with the water—they remain in or on the insulation. All materials should be dry and undamaged before using. Every guideline manufacturers create indicates that insulation must
be kept clean and dry before it’s installed.

Question: I installed sound-proof insulation, but it’s not working because I can still hear stuff. What’s going on?

Answer: There are full courses on acoustics and sound wave transmissions, but the short answer is to take a look at the product’s data sheet. No manufacturer advertises its insulation as sound-proofing insulation, but rather, as sound reducing.

Question: I’ve got a specification that requires 85% mag; what’s the other 15%?

Answer:
That’s an example of a specification that is probably 45+ years old on a product that has not been manufactured since the early 1970s. When specifications are cut and pasted for years and years, you end up with outdated specifications like this one.

Question: I received an outdated spec. What should I do?

Answer: Contact an insulation manufacturer as they have technical experts to work with engineers to update the spec language.

An Unusual Request

Question: An audience member had a customer with an indoor elastomeric application and wanted jacketing too. The contractor explained to the customer that jacketing wasn’t necessary, but the customer insisted upon it and asked for color-coded jacketing to indicate hot and cold piping. What should the contractor do other than explain that it
isn’t necessary?

Answer:
The contractor presented the solutions that were needed for the job, and the customer wanted more. Normally customers are trying to reduce costs instead of increase them. In addition to the jacketing providing color coding for hot and cold piping that the customer was seeking, it provides durable protection. The insulation is only as good as you can keep it and the jacketing protects the vapor barrier on the insulation. That customer will probably be very happy with the longevity of the system.

Most-Frequently Asked Questions

Variations of 2 of the most frequently asked questions involve the lack of space for the specified insulation and design condition changes. In general, if you have technical question, if you see discrepancies, or you’re in a hole because you’ve got a situation that’s changing, contact the manufacturer’s technical experts before moving on or completing the work. They can offer advice and write technical letters, but it has to happen before the job is done. That’s when manufacturers can be the most helpful.

Here are a few examples of questions that our panel has experienced over and over:

Question: I don’t have enough insulation in my pipe rack because I don’t have enough clearance. Also: I don’t have enough room for the thickness specified, or the thickness in the code, or the practical performance requirement, or the engineer’s design. What can I do?

Answer: There’s no stock answer to these scenarios. The best course of action is to stop the project and coordinate with the mechanical contractor, the mechanical engineer, and all influencers to decide the course of action that satisfies the technical and customer requirements of the job. And that’s when a well-crafted letter from the manufacturer’s technical experts can back up your position. Insulation is an investment and when an engineer designs a system for the correct thickness, that investment will pay for itself and make the building owner and operations team happy for many years.

Question: Design conditions, such as humidity, ambient temperature, change in chilled water temperature, etc., are different than what was used to develop the final design or specification. How do I get to the system performance required?

Answer: Either you have to get the operating conditions within the design conditions or you have to change the insulation system to meet the needs of the true operating conditions.

Resources From Manufacturers and NIA

Question: What resources are available to help us select materials and systems?

Answer: NIA’s Technical Information Committee has 3 documents (updated quarterly) on the Specs & Codes section of NIA’s website, including: Insulation Materials Specification Chart, Guide to Insulation Product Specifications, and the Insulation Science Glossary. Another helpful article, “Considerations for Insulation Specifications” by Gordon Hart, appeared in Insulation Outlook magazine and addresses of these issues with questions that should be answered about the system goals, design, and usage. The article is available on the article archive at www.InsulationOutlook.com.

For training, NIA has worked with the Department of Energy to create an online class educating users on the basics of insulation. It is available for free at www.nterlearning.org/web/guest/course-details?cid=3777. To learn how to design an insulation system step by step, visit the Mechanical Insulation Design Guide at www.wbdg.org/midg. Calculators to simplify common insulation design considerations are also available for free. NIA also has its Educational Center under the Resources sections of its website, www.Insulation.org, which lists all available educational tools for system design, insulation installation, general business, and understanding the value of insulation.

The Last Laugh

When the panelists were asked if any of the questions were surprising after so many years in the industry, they replied that nothing really surprises them, except perhaps Dave Cox’s mom still thinking that she’s going to get some Corning Ware® dishes from her son, since he works for Owens Corning.

More Questions?

All manufacturers have technical representatives who can answer product-specific questions and they welcome your questions. General technical questions can also be sent to NIA via email at niainfo@insulation.org.

Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

Is there a Value in Value Engineering?

Value engineering can be a controversial topic. Some would call it an effective way to reduce costs, while others claim it leads to improper material selection or installation, leading to complications for the system down the road. When designing a system and choosing materials, it is important to ensure that any value engineering choices do not harm the future performance of the system.

What Is Value Engineering?

Gary Kuzma, Senior Vice President and Director of MEP Engineering at HOK, said that he differentiates between value engineering and cost reduction—it’s the latter he finds problematic. While he sees value engineering as an effective vehicle to save money without negatively affecting system performance, he associates cost reduction with trying to save money by using lower-grade materials or less insulation overall without considering the long-term impact. He often uses 3E Plus® to show clients how using the proper materials and thickness will give a quick payback, and makes a point to try to educate his clients on the fact that failing to use the proper insulation puts them at risk for system problems later. He noted that his experience in remediating insulation systems that have been improperly specified and installed has shown him the importance of insulating correctly the first time. Insulation remediation, in his words is, “a horror story.” He recognized his perspective is somewhat unique, and that it may generally be difficult for some engineers to have sufficient specialized expertise to make the case for insulation given everything they are responsible for in the project—sometimes defending the insulation may be overlooked. Unfortunately, he said, “insulation is the low-hanging fruit when it comes to taking money out of the job.” Building owners may not realize that these “initial savings” will cost them more money over time.

Value engineering and cost-reduction practices tend to occur in the bidding and planning phases of a project—competition is fierce for projects, leading to insulating companies and contractors making suggestions for how money could be saved and increasing their chances of winning the job. John Shinas, Business Development Manager at Insulating Services, Inc., said that he sees value engineering as looking at a specification that is outdated and letting the client know that a new material choice could provide the same type of performance and save them money. Importantly, he said, “We’re not going to present it if it doesn’t satisfy requirements in the specification.” If a client requests less insulation thickness to save money, Shinas said he would, similar to Kuzma, call that cost cutting rather than value engineering, and that it can negatively affect the project. His company does not suggest changing insulation thickness, but rather, looks at other changes that will not harm the long-term health of the system.

The Value in Value Engineering

Shinas once had a client looking to cut costs for underground piping in their steam tunnels. The design had called for  insulation with aluminum jacket. After inquiring and getting feedback that physical damage was unlikely due to the fact that maintenance personnel did not often work in the tunnels, they suggested that the client remove the jacketing. Since aluminum has low emissivity, it will retain the heat from the system. Without the potential for damage, foregoing the jacket would lower the surface temperature and keep the tunnels cooler—reducing costs and providing for personnel protection in the event staff needed to access the system.

Gordon Vierck, General Manager at Luse Thermal Technologies, noted that sometimes thinking outside of the box can provide savings—he gave the example of insulating a tank in an area that experiences flooding. You may only need to use a waterproof insulation on the bottom portion of the tank that is susceptible to flooding, allowing for a more economical insulation on the top of tank. He also said that in some instances, fiber glass board is used in place of wrap on ducts, but that wrap can perform the same function and reduce expenses.

Scott Hall, Owner and President of Dean Hall Insulation, LLC, notes value engineering can take advantage of advances in products and installation ease. Whereas an older specification might call for insulation products that need to be glued at every seam or require certain expertise to install, there are now some products that offer lap seals or have membranes that stick directly to pipes, making installation easier. Hall said that in their projects, they do get into discussions of costs over the life of the system, and that they require clients to sign off on installations that they do not recommend. He admits that it isn’t typical for an insulation contractor to be able to have these types of discussions, but that it is important to try to develop the types of relationships that enable these communications. Hall affirmed, “If you use the proper product and installation, then you don’t put a product in a situation to fail. With the right production and installation, the system will perform better and last longer.”

Don’t Skimp on Insulation Thickness

Rudy Nigl, Vice President at L & C Insulation, noted that while they are open to substitutions that do not affect system health, he maintains a healthy skepticism of value engineering. He explained that, depending on the system, they may be able to substitute fiber glass for polyisocyanurate or a rubber insulation without affecting system health, but that overall, reductions in insulation are a zero-sum game, “Asking an insulator to value engineer is a contradiction in terms. The insulation has been specified for a job for a reason—to conserve energy, to eliminate condensation, or to increase the length of life for equipment, piping, or ductwork—it’s put on for a reason. To try to reduce or eliminate insulation is completely contradictory to putting it on in the first place.”

Vierck explained that he typically takes advantage of value engineering options when the specification is “over engineered,” meaning that the system could be a success with a less expensive product without impacting long-term performance. Where value engineering can fail, he said, is when it calls for reductions in thickness. For example, on a chilled water system, reducing thickness can lead to condensation issues, threatening the performance of the overall system. Kuzma noted that he most often sees issues with insufficient insulation on chilled pipe in humid areas—in these cases, the heat loss means the system is working less efficiently than it would with the proper insulation, leading to higher costs.

Problems tend to occur when clients are asking to cut costs at the expense of meeting the specification. Shinas said, “If you lower thickness to save costs up-front, you’re going to lose that cost, and then some, during the life of the systems. I do calculations to let them know how much energy they will be losing over a 5-year period.” Jacketing is often a frequent target of cost-reduction conversations. Vierck said that clients often want to cut costs by not using jacketing, but the additional damage sustained by the system makes this reduction cost more than it will save in the long run, explaining, “jacket can give [a system] twice the life cycle.”

John Lamberton, Eastern Region President for Irex Contracting Group, said that value engineering, “should be an upgrade, you should be putting on thicker, higher performance insulation. Although there’s an up-front cost, it will pay for itself over the life of the building.” Lamberton noted that no luxury hotel would dream of substituting a less expensive wood for mahogany molding in the lobby, but will substitute or forego insulation simply because it’s out of sight, and it’s more difficult to spend money on
something that is not seen. However, as Vierck affirmed, “Mechanical insulation cannot continue to be an overlooked part of the project. It is extremely important to consider not only current costs but future operations and maintenance costs. Spending the time up-front will save money and headaches for future maintenance personnel.”

Straight from the Horse’s Mouth

One way to help eliminate these problems would be to have better communications on site. Often the insulation contractor has no contact with the architect, engineer, or the facility owner, who will shoulder excess costs if systems aren’t insulated properly. Vierck said that the opinion of the insulator, at best, is only considered about half the time. On site, it can be difficult to get a line out to the engineer to make them aware of a potential situation. Sometimes the engineer may not even be aware that an insulation reduction has been made until the pipes are already installed—at that point it is too late to change because there isn’t enough room for sufficient insulation. In this case, the system is likely to encounter performance issues and incur additional costs down the road.

Establishing relationships with your building partners to facilitate more communication could be the key to preventing any cost-cutting measures that adversely affect systems. Kuzma affirms, “I advocate having multiple people at the table—if you’re installing the insulation I want to see you and I want to hear from you—that way you’re getting the information directly from the horse’s mouth without it being filtered or misrepresented.” Increased communication and transparency can also help alleviate another related issue—cost manipulation. An insulation contractor may find some value engineering options that will provide savings without hurting the system, and present them to the mechanical contractor. The mechanical contractor may sometimes choose the cheaper option and not pass those savings onto the owner. The general contractor may sometimes do the same with any potential cost-saving measures. Increased communication with all parties can increase accountability for true costs and eliminate any inflation that may occur along the line.

Conclusion: Taking the Long View

Ultimately, the difference between value engineering being a net positive or negative for the system hinges on whether value engineering decisions are made with the long-term picture in mind. Using tools like 3E Plus or other software can help make the case for how investing in the correct amount of insulation will provide an excellent return on investment, and lessen the chances of a costly insulation remediation down the road. Cutting costs at the expense of the insulation can lead to catastrophic system failure and larger expenses down the line, while investing in proper insulation can provide for long-lasting, well-functioning systems.


The editorial staff would like to offer a special thank you to Scott Hall, Dean Hall Insulation, LLC (www.deanhallinsulation.com); Gary Kuzma, HOK (www.hok.com); John Lamberton, Irex Contracting Group (www.irexcontracting.com); Rudy Nigl, L & C Insulation, Inc. (www.lcinsulation.com); John Shinas, Insulation Services, Inc. (www.insulatingservices.com); and Gordon Vierck, Luse Thermal Technologies (www.luse.com) for their contributions to this piece.

Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

Smart project owners and contractors should take steps to pre-qualify subcontractors based on a number of factors, including financial strength, work experience, and insurance coverage. Safety performance should also be one of the main considerations in choosing a subcontractor. A serious accident can bring even the best-managed project to a screeching halt.

Subcontractor liability issues on a job site can flow uphill if you are not careful with the subcontractors you choose. For example, if you hire a subcontractor that does not have workers’ compensation coverage for the state you are working in, your company may end up holding the bag in the event a subcontractor employee gets hurt. Similarly, if a subcontractor receives violations during an Occupational Safety and Health Administration (OSHA) inspection, your company may also be cited for not providing adequate oversight of your subcontractor.

So, how do you pick out the strong safety performers? There is no perfect measure of safety performance, but there are several key indicators you can look at. Each on its own may not provide the whole picture, but taken together they may give a better indication of the overall safety risk of your subcontractor.

Incident rates can be used to show the frequency and severity of incidents a subcontractor has compared to a national average. Incident rates are derived from OSHA recordkeeping requirements and include the Total Recordable Case Incident Rate and the Days Away, Restricted, or Transfer (DART) Rate. These rates are based on the number of incidents on a company’s OSHA Log per 100 full time employees. The Bureau of Labor Statistics publishes industry averages for each industrial classification that can be used to benchmark a subcontractor’s performance.

Another common safety metric is the Experience Modification Rating, or EMR. A company’s EMR is a measure of actual workers’ compensation claims cost compared to expected claim cost, usually over a 3-year period. Expected claim costs are derived by state rating bureaus based on a company’s industrial classification and payroll. The industry average for EMR is always 1.0. An EMR above 1.0 indicates a company had higher than average workers’ compensation claims.

Incident Rates and EMR are referred to as lagging indicators—measuring the frequency and cost of accidents. Contractors with incident rates less than the industry average (currently 2.6 and 1.8 for insulation contractors) and an EMR less than 1.0 should be given preference. OSHA violations are another lagging indicator to be considered during the vetting process, especially those classified as Serious, Repeat, or Willful.

It’s also a good idea to look at leading indicators of safety performance. Leading indicators measure the steps a company takes to prevent accidents. Leading indicators aren’t always as measurable as lagging indicators, and they lack industry benchmarks, but they can be just as telling about a company’s safety performance. Leading indicators can include whether the subcontractor conducts regular safety training, whether they conduct frequent and regular safety inspections, if the company has a safety committee and/or dedicated safety professionals, and whether near misses are reported and investigated. Also, ask if the company has received any safety awards or recognition. For example, recipients of the Theodore H. Brodie Safety Award can proudly state that they have been recognized with the National Insulation Association’s highest industry honor for outstanding safety performance in the insulation industry. The answers to these questions can shed light on how serious a company is about accident prevention.

Carefully evaluating and choosing the contractors you work with can greatly affect the overall performance of your company. Looking beyond the lowest bid price and choosing only the most qualified and safety conscious contractors pays dividends in the long run. The schedule delays, administrative burden, and possible litigation associated with workplace incidents all eat into the bottom line. Choosing safe contractors is yet another example of where safety pays.

Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

The National Insulation Association (NIA) recently announced the 2017 Theodore H. Brodie Distinguished Safety Award winners.

NIA’s Safety Award is the only national award for outstanding safety performance in the mechanical insulation industry. NIA created the award program more than a decade ago to recognize top companies that have established structured safety programs to ensure the well-being of their employees and create safe working environments. In recognition of the fact that safety concerns differ across the different segments of the industry, NIA’s Safety Award program honors 4 levels of excellence: Platinum, Gold, Silver, and Bronze for Associates (Manufacturers), Contractors, Distributors/Fabricators, and Metal Building Laminators.

NIA’s Executive Vice President/CEO Michele M. Jones said, “NIA applauds our member companies who have received NIA’s highest honor for safety. We are very proud to have 28 Platinum winners and 6 first-time applicants this year. It is essential for NIA to support the efforts of these outstanding companies, as safety is a cornerstone of our industry.”

NIA has made tremendous efforts to improve safety in the field since this program began in 2004. Many of NIA’s member companies have participated and used the award process to evaluate and improve their safety program and overall culture each year. After the awards are announced, each applicant company is sent a customized Safety Training Analysis Results (STAR) Report, an individualized report that provides suggestions on ways to improve current aspects of their company’s safety program. Protection of employees is of the utmost importance and safety regulations are constantly changing. Companies that prioritize safety and strive to continually improve their program should be recognized by the industry.

Recognized as industry leaders by their peers, the judging panel of expert safety professionals includes Health and Safety Committee leadership and NIA’s General Counsel Gary Auman of Auman, Mahan & Furry; Pete Gauchel, President, L & C Insulation, Inc.; Jason Heath, Director of Safety & Loss Control, Zampell Companies; Mike Hill, Manager, Corporate Safety, Performance Contracting, Inc.; and Bill McCaffrey, Corporate Safety Director, Irex Contracting Group. The 41 Bronze, Silver, Gold, and Platinum winning companies listed were evaluated on the basis of their overall safety program, means of communication, and safety policy.

Companies that prioritize safety and strive to constantly improve their program should be recognized by the industry.

Manufacturers

Bronze Winner:
Polyguard Products, Inc., Ennis, TX

Gold Winner:
Proto Corporation, Clearwater, FL

Platinum Winners:
Armacell, Chapel Hill, NC
CertainTeed Corporation, Malvern, PA
Dyplast Products, LLC, Miami, FL
ITW Insulation Systems, Houston, TX
Owens Corning, Toledo, OH

Contractors

Bronze Winners:
L.C. Insulations, Inc., Lititz, PA
Liberty Industrial Group, Phoenix, AZ

Silver Winners:
F & H Insulation Sales and Services, Inc., Kechi, KS
Gagnon, Inc., St. Paul, MN
hth Companies, Inc., Union, MO
Triangle Enterprises, Inc., Paducah, KY

Gold Winners:
BC Flynn Contracting, Oxford, CT
Hawkeye Insulation Specialists, Inc., Cedar Rapids, IA
Smart Energy Insulation, Farmington Hills, MI

 Platinum Winners:
Advanced Energy Protection, LLC, Greenwood, IN
Advanced Industrial Services, LLC, Toledo, OH
Advanced Nuclear, LLC, Greenwood, IN
Advanced Specialty Contractors, LLC, Aston, PA
APi, Inc., New Brighton, MN
ATI, Inc., Grand Junction, CO
Atlantic Contracting & Specialties, LLC, Hicksville, NY
Cornerstone Services Group, LLC, Kansas City, MO
DKB, Inc., Pasco, WA
Gribbins Insulation Company, Inc., Evansville, IN
Industrial Construction & Engineering Co., St. Peters, MO
Iowa Illinois Taylor Insulation Company, Davenport, IA
I-Star Energy Solutions, East Petersburg, PA
L & C Insulation, Inc., La Crosse, WI
Luse Thermal Technologies, Aurora, IL
Performance Contracting, Inc., Lenexa, KS
QCI Thermal Systems, Inc., Iowa City, IA
Thermal Solutions—Ohio, Inc., Proctorville, OH

Distributor/Fabricators

Gold Winner:
Ideal Products of America, LP, Malvern, PA

Platinum Winners:
Bay Insulation Systems, Inc., Green Bay, WI
Extol of Ohio, Inc., Norwalk, OH
FBM-SPI, Tustin, CA
Shook & Fletcher Insulation Co., Birmingham, AL

Metal Building Laminators

Gold Winner:
Silvercote, LLC, Greenville, SC

 Platinum Winner:
Bay Insulation Systems, Inc., Green Bay, WI

 

NIA congratulates all of these companies for their outstanding safety performance!

 

Work with NIA’s Safety Stars™

To learn more and to contact these award-winning NIA-member Contractor, Distributor/Fabricator,
Manufacturer, and Metal Building Laminator companies, please visit NIA’s online Membership Directory at https://tinyurl.com/yancmlr4.

 Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

 

I recently met with NIA members to discuss safety, drawing on my experience with amusement park and ride safety. It became clear the insulation and construction industries shared similar safety concerns. In the amusement industry, we obviously have the unique perspective of not only managing workplace safety, but also patron safety. Both staff and guests should be protected using the same processes and, in some cases, the same standards.

Safety in the amusement industry has been a slow evolutionary process, as it is for nearly every industry. From the 1900s until the early 1970s, the United States took little action in regard to amusement rides and devices. Since the advent of the OSHAct in 1971, there has been a steady progression in a positive direction, both in terms of amusement park safety and for other industries. People have a very low threshold for accepting injuries or death in the workplace or while having fun. As a result, organizations are held to a higher standard.

Now, when it comes to workplace safety, a theme begins to emerge for most industries. Safety professionals and organizations alike believe they have done everything possible to identify and protect against hazards. They have completed all the proper check sheets, submitted inspection records, all the known codes have been followed, outside inspectors have been consulted, there have been safety meetings with applicable staff, incentive program options were offered, employees were trained, and the workplace has been papered safety posters—and yet, accidents still occur. Most professionals in these case haves followed the game plan to the letter of the law. So, what’s wrong? And what does it take to get it right?

First off, I am not a fan of the term “accidents.” I prefer the term incident. An accident, according to Webster’s Dictionary, states that an unforeseen, unplanned event or circumstance occurs and that this event transpires from a lack of intention or necessity. Accidents, in spite of the saying, don’t just happen; they are caused. Generally, accidents have multiple contributing factors—the majority of which are preventable.

 An Example: Slip and Fall

If we break down a common slip and fall into segments, we can better understand this principle. Consider the following example: A floor in a kitchen has grease spilled on it from a fryer. The spill is neglected due to a deadline that needs to be met for a function. Meanwhile, an assistant in the washroom is cleaning a group of sheet trays needed to complete deserts for this event. The assistant is wearing a pair of worn-out tennis shoes with balding soles.

The kitchen chef calls for the trays and the assistant accommodates the request by making his way to the prep area. Unfortunately, the assistant is unaware of the grease spill and cannot see in front of the trays. The assistant steps in the grease with his balding shoes and slips and falls. No single event led to the accidents, but rather a chain of events. This chain can be broken with a better understanding of what caused this accident. If we can remove just one of the hazards mentioned above, we can alter the outcome.

Safety takes more than having and following a plan. In the same vein, being a safety professional is more than credentials, perfectly hung fire extinguishers, safe lifting programs, and passing insurance underwriter inspections. Safety is a constant that must be omnipresent for you and your workforce. It requires forward thinking and the ability to address known and foreseeable hazards before disaster strikes. It requires buy-in from you and your organization—from upper management to the most junior entry-level position. It requires leadership, communication, and most importantly, policies and procedures that are an integral part of your core work process. My experience with many organizations has been that safety, and the requirements to comply, have been a separate function—many times conflicting with operational policies. This conflict must be resolved if you want to have effective safety policies.

One of the takeaways from NIA’s Annual Convention was that standards and standard development play a vital role in having a successful safety program. Like many industries, numerous associations and standards writing groups publish materials that address many known and foreseeable hazards. However, not all concepts are covered. Standards reflect the minimum requirements to protect the safety and welfare of employees—they do not guarantee that anything is safe and that people will not be hurt. If your operation solely relies on standards as the foundation for your safety program, then it might be “standing” on soft ground. I cannot count the number of times after a major incident that I have learned the equipment and operational situation complied with all standards and codes.

Standards are the starting point on which a safety program should be built. History and daily practice teach us much about use and misuse of products and processes. A great example is the use of a new sidewalk.  Sidewalks are laid out and poured where people are believed to or encouraged to walk. Give it some time, however, and you will learn where people really walk. The bushes will be trampled, foot trails will appear in the grass, and pedestrians will learn and create the shortest and most direct route to their destination—the path of least resistance. For safety programs, the problem emerges when an established pattern is allowed to continue, and no adjustments are made based on what has been learned. The pattern becomes learned and the behavior goes unchecked, allowing people to do as they see fit. These are the times when potential hazards become real-world dangers, causing an incident.

Bad habits, however, are not always the culprit. If accidents were that predictable, safety problems would not exist. When you know emphatically that an unsafe behavior will definitely lead to an injury or fatality, the odds are good that the majority of people will comply with safe practices to avoid the risk. Our very nature is to be protective of ourselves against pain and suffering, and above all, death. In the amusement park and ride industry, patrons are barraged with information and their senses are overwhelmed by the environment—sometimes leading to incidents. It’s quite the opposite in the workplace where, usually, complacency is the problem.

The key to the evolution of safety in any industry is to continuously communicate what is known in order to identify what should be foreseeable—much like the slip and fall story I shared. If one element of the hazard was identified and removed, the incident would not have occurred. The great thing about conferences such as NIA’s Convention is that industry professionals come together and share their stories and lessons learned. The objective is to capture that information and translate it into policies and procedures that address the various hazards impacting the insulation industry. Incidents can be avoided through understanding, design, policies and procedures, and effective identification and communication.

I abide by 3 basic principles when it comes to safety: engineering, education, and enforcement. Once a hazard has been identified, the optimal solution is to eliminate the hazard using engineering practices. The thought process is simple when a hazard has been eliminated: staff, vendors, and patrons are no longer exposed to dangers and can no longer be injured as a result. When known and foreseeable hazards cannot be eliminated through engineering practices, we need to shift focus to the education of staff, vendors, and patrons. Establishing policies and procedures based on manufacturer materials, standards, regulations, and common practices is the best place to start. When all else fails, we should resort to enforcement, which takes a watchful eye and very exacting consequences.

Safety never stops! Safety is an ongoing process that evolves from past experiences, education, seminars, consulting with other safety professionals, standards, and your gut. If it smells like a problem, looks like a problem, or you think it could be a problem in the future, the odds are that is probably is a situation requiring attention. Being proactive is the best way to prevent incidents before they occur.

Copyright Statement

This article was published in the June 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

 

The construction industry’s skilled-labor and engineering shortage has been escalating from a perfect storm—a confluence of those who left the field and didn’t come back, those about to retire in droves, and those uninterested in joining the ranks.

The root of the labor shortage goes back to the Great Recession of the late 2000s, when nearly two million people exited the construction industry. Many companies used that as a chance to retool, but the harsh reality is that many workers didn’t return. Coupled with the imminent retirement of 20% of an aging construction industry workforce over the next 10 years, the industry is facing a major gap.

And the forecast doesn’t look good when it comes to pairing up the next generation with the construction industry. A recent industry survey found that 70% of firms had trouble filling positions, and 75% felt the situation would only get worse next year.

It’s not all bad news, though: Students and young workers are not replacing the previous generation at a high rate because of their perceptions of construction work, but those perceptions can be influenced. When students—who are graduating with an appetite to work for Silicon Valley startups—close their eyes, they think about construction as a hard-working, hands-on industry, which it absolutely is. But it can also be tech focused, engaging, and exciting.

Lure of Social Impact and Gaming Technology

The construction industry still trails behind others in its investment in technology, but that’s changing. Construction technology is already making a huge impact on improving quality, reducing risk, shortening schedules, and improving margins.

With a tech-savvy, technology-first approach, the industry can close the shortage/demand gap of skilled workers and engineers. By building a reputation of being as innovative as Silicon Valley, the industry will do a better job of attracting new people. And by showing how advancing technology is at the forefront of solving problems, it will offer the promise of exciting, impactful, and innovative work.

The construction industry needs to show the next generation the impact it can have on something seen, lived-in, and inhabited by real people. There is a huge opportunity to make a social impact, whether that’s helping people recover from natural disasters or solving the pressing need for buildings and infrastructure to meet the growing world population.

It’s also about bringing the sexy back to construction, which means bringing cutting-edge technology to the forefront. Aspiring designers and engineers working in animation, virtual reality, and augmented reality—those who can model and animate in 3D—can apply their skills in new, exciting, and fast-developing ways on the construction site of the future.

Calling All Programmers and Augmented Workers

There is so much happening with software and technology on job sites right now, both automating and supplementing what workers are doing on-site. Imagine the impact of a safety or quality manager, who, due to augmented reality, digital technology, and mobile devices, now has the equivalent of a second, third, or fourth pair of eyes. Technology can also reduce waste in construction projects by predicting outcomes during different phases of the project.

General contractors are now using platforms such as Forge to create rich data ecosystems on worksites, linking computer models, on-site workers, project management, and back-end record-keeping. For example, J.E. Dunn, a large construction-engineering company, connects Forge with its enterprise resource program system. There’s plenty of room in the industry for custom programs (and programmers), and companies will develop new systems and software in order to be more competitive.

Meanwhile, technology is fueling the industrialization of construction. Job sites may soon become high-tech, open-air factories: Prefabrication, modular housing, and 3D printing are revolutionizing the industry and creating more efficient, computer-aided building methods. Not only does this impact the built environment, but because workers are finding more optimal ways to finish buildings, they’re helping the bottom line and potentially solving the affordability crisis.

Connecting with the Future Workforce

The innovative use of technology in the industry is a compelling story, but construction firms need to do more outreach to students and prospective workers. Creating and expanding intern programs that not only bring construction-management students to the work sites but seek out students studying animation, computer science, and video-game development is a great start. Thanks to these programs, not only can students change their perceptions of technology in the industry, but by sharing what they’ve learned at school, they help bring more technology into the construction trailer.

I’ve seen interns—experimenting with HoloLens mixed-reality goggles—connect to BIM models and show contractors how to examine the models for coordination and clash detection in real time.

Construction companies should also focus more on matchmaking. Students learning construction management go through capstone programs during their junior and senior years. General contractors and commercial developers should link up with universities and use these programs to create joint programs that allow these students to apply and pilot new construction technology. It’s a great way for students to get hands-on experience and for the industry to tap into a pool of talent it can nurture and potentially hire as the students graduate and move into the real world.

The construction industry can start building the pipeline even earlier with increased investment in STEM education. Connecting younger students with the construction industry and showing them the technology they can use on the job site and the role they can play in the built environment is an important message. A large number of building associations, including the Association of Builders and Contractors and the Association of General Contractors, should continue to reach out via their student chapters. It’s a great way for them to start building mentorships that connect students with professionals.

Growth and Evolution through Diversity

This industry is ripe for technology disruption. But it’s also ripe for disruption in terms of diversity, another way to appeal to younger workers and expand the pool of potential employees. There’s a lot the industry can do to break the stereotype of being very male-dominated, such as partnering with industry associations and media outlets and creating platforms for discussions that challenge the status quo.

The industry needs to reach into the education sector, inspire both boys and girls, and be open and proud of diversity. Skanska, a global construction and engineering firm, makes a huge commitment to women in construction. It’s one of the company’s cultural pillars, and it gets its female leaders out front and center at every possible opportunity.

The construction industry can support and empower both technological evolution and diversity. This time of rapid change is an opportunity to transform the industry and the makeup of the workforce for the better. This is an industry built on collaboration. Hearing different approaches to problem-solving, focusing on technological advancements, and encouraging more people to participate can only help construction thrive.

 

 

Copyright Statement

This article was published in the April/May 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

This article originally appeared on Autodesk’s Redshift, an online publication dedicated to inspiring designers, engineers, builders, and makers about the future of making things. (c) 2018 Autodesk, Inc. 

According to the National Safety Council, auto accidents are the number one cause of fatal workplace accidents and cost employers over $60 billion every year. Nearly every company has employees that drive to conduct company business, yet many overlook this vital element of a health and safety program. Companies with large fleets of commercial vehicles are well aware of the potential liabilities of having drivers on the road. Many employers, however, are not aware that the same liability may extend to companies with employees who only drive intermittently, and even those who use their own personal vehicles to conduct company business. Employees who drive on company business can present a much greater risk than most of the workplace and job site hazards we typically focus our Environmental Health and Safety (EHS) efforts on.

The legal concept of negligent entrustment holds employers liable for the actions of employees that they have entrusted to operate company vehicles—including personal vehicles used for company business. Negligent entrustment claims can arise when an unlicensed, reckless, or incompetent driver is involved in an accident while on company business. Imagine asking your 16-year-old summer helper to drive the warehouse box truck because your normal driver is on vacation. After he has an accident resulting in damages, he is cited for speeding, texting, and running a red light. Then you discover that he has previously had his license revoked for multiple speeding tickets. Get out your checkbook—this is a textbook example of negligent entrustment. Employer negligence isn’t always so flagrant; following are some real-life examples:

  • Xerox lost a $5 million lawsuit involving a driver in a DUI fatality. The company never checked the employee’s driving record, which showed 2 previous DUI convictions.
  • Coca-Cola lost a $21 million lawsuit after one of its drivers caused an accident while on a business call using a hands-free cell phone. The plaintiff’s attorney made the argument that Coca-Cola’s cell phone policy was vague and ambiguous and they did
    not adequately train their drivers on the hazards of cell phone use while driving.
  • Domino’s lost a $32 million lawsuit when a delivery driver, in his personal vehicle, struck and killed another driver. The tires on the driver’s car were badly worn. Domino’s had a written policy that delivery vehicles were to be inspected regularly. The jury found that Domino’s did not enforce their own policies and procedures and were liable for the incident.

For most companies, a single negligent entrustment claim could be devastating, especially considering punitive damages may not be covered by your insurance. How can a company protect itself from negligent entrustment claims? Every company, no matter how big or small, should take the following steps before putting drivers on the road:

Develop and consistently enforce a formal driver safety policy. A driver safety policy should clearly state who is an authorized driver (experience, age, training) and cover driver requirements, vehicle requirements, training, incident reporting, and driver management.

The policy should specifically address cell phone use and other distracted driving. Companies that permit (or worse, expect) drivers to conduct business on cell phones are asking for trouble. Seat belt usage, drug and alcohol use, and speeding and aggressive driving are among some of the other policies that should be covered. There should also be a process for employees to acknowledge that they have been made aware of the policies.

Run Motor Vehicle Record (MVR) checks on all drivers at least once a year and make job offers for drivers contingent on an acceptable MVR. Companies should develop a point system to score MVRs (not all states use the same point system for violations). Have a consistent policy for employees with violations, which may include retraining, more frequent MVR checks, onboard-driver monitoring systems, discipline, and/or prohibiting certain employees from driving for business purposes.

Provide driver training for anybody driving on company business. Training should include safe driving habits such as speed and following distance, defensive driving techniques, inclement weather, seat-belt usage, and distracted driving. Training should also cover what to do following a vehicle incident, and reporting requirements. Refresher training should be provided at regular intervals, and also for drivers with violations or those involved in incidents.

Employees who use a personal vehicle for business are expected to follow all the same policies and procedures as those driving a company-owned vehicle, including an MVR check and training. Additionally, employees should provide proof of insurance with adequate limits. Companies may also want to consider which vehicles may or may not be used for company business, such as motorcycles.

One final nudge to tighten up your driver safety policy: Almost every new vehicle built since 2014 has an event data recorder (i.e., a black box). The black box tracks speed, braking, acceleration, seat belt use, and other data points, and records them in the event of a collision. Insurance companies, law enforcement, and plaintiff’s attorneys will be very interested in that black box data following a serious incident. So, make sure your driver safety policy is up to speed. A comprehensive driver safety policy will not only provide a defensible position against claims, it can help prevent accidents and injuries in the first place.

 

 

Copyright Statement

This article was published in the April/May 2018 issue of Insulation Outlook magazine. Copyright © 2018 National Insulation Association. All rights reserved. The contents of this website and Insulation Outlook magazine may not be reproduced in any means, in whole or in part, without the prior written permission of the publisher and NIA. Any unauthorized duplication is strictly prohibited and would violate NIA’s copyright and may violate other copyright agreements that NIA has with authors and partners. Contact publisher@insulation.org to reprint or reproduce this content.

What Slowdown? Pace of Construction Activity Projected to Accelerate through 2019

By Kermit Baker

Construction spending for nonresidential buildings is projected to increase 4 percent this year and continue at that pace of growth through 2019. While the commercial construction sectors will generate much of the expected gains this year, by 2019 the industrial and institutional sectors will dominate the projected construction growth. Construction labor shortages and rising materials costs continue to be headwinds to future growth. However, rebuilding after the record-breaking losses from natural disasters last year, the recently enacted tax reform bill, and the prospects of an infrastructure package are expected to provide opportunities for even more robust levels of activity within the industry. The American Institute of Architects’ (AIA’s) Architecture Billings Index (ABI) and other major leading indicators for the industry also point to an upturn in construction activity over the coming year.

Economy Able to Support Further Growth in Construction

Even eight and a half years into this current national economic cycle, the U.S. economy remains on solid footings. Given the strong levels of business investment, economic growth is estimated to have been 2.2 to 2.3 percent range last year, easily topping the 1.5 percent growth from 2016. Over two million new payroll positions on net were added to the economy last year, the seventh straight year that payroll growth exceeded that level. The national unemployment rate ended the year at 4.1 percent, its lowest level since 2000. And while low interest rates have helped to fuel this growth, rising stock prices have ensured that public companies have had access to capital to expand their operations. The Dow Jones Industrial Average increased almost 25 percent during the year.

However, in the face of a supportive economy, construction spending on nonresidential buildings disappointed last year. Spending on these facilities grew by only about 2.5 percent, with spending on manufacturing facilities seeing a steep double-digit decline. The only sector achieving healthy growth was retail and other commercial facilities, which might seem an odd result given the numerous reports of failing shopping centers due to e-commerce sales. However, much of the spending reported in the retail and other commercial facilities category was for distribution facilities and related logistic operations to support a more efficient e-commerce system.

Still, the slowdown in spending last year was sharper than expected. Annual 2015 increases were almost 16 percent across the entire nonresidential building category, with the office and lodging categories realizing strong gains, and the institutional categories posting increases of almost 8 percent overall. Growth in activity eased in 2016, with overall spending on nonresidential buildings increasing by only 6 percent even though the office and lodging categories posted gains of nearly 25 percent. Spending on institutional facilities was disappointing, with increases totaling less than 2 percent in this category.

Signs of an Impending Upturn

The relatively steep slowdown in the growth in construction spending in recent years might suggest that this year might result in a decline in overall spending. However, quite the contrary, the AIA Consensus Construction Forecast panel is projecting a modest pick-up in the growth rate, and another solid performance in 2019. There appear to be several factors behind this optimism:

  1. Rebuilding and repairs from natural disasters: The National Oceanographic and Atmospheric Administration recently reported its 2017 estimate of losses from major natural disasters like hurricanes, wildfires, and flooding. At $306 billion, it easily shattered the previous record of $215 billion (adjusted for inflation) set in 2005 from the impacts of Katrina, Rita, Wilma, and Dennis. While the totality of these loss figures won’t be directly translated into rebuilding and repair activity, they will produce significant opportunities for the construction sector. Existing research suggests that the duration of rebuilding activity after natural disasters is significant, with the peak in spending generally occurring two to three years after the event.
  2. Tax reform implications for construction: The recently enacted tax reform package dramatically reduced the nominal tax rates for businesses, and some of these savings will likely be reinvested back into the businesses. With capital expenditures able to be expensed rather than depreciated under the tax act, businesses have even more incentive to invest in their businesses. The impact of tax reform on business profitability will vary by industry, with more capital intensive industries (e.g., utilities, real estate, and transportation) and those with higher effective tax rates (e.g., agriculture, financial services) potentially benefiting the most. In contrast, the single-family housing market recovery is likely to be slowed by the tax package. The lower limits for the deductibility of mortgage interest, as well as the cap set on state and local tax deductions (including property taxes) reduce the tax preferences for homeownership, and likely will moderate growth in house prices, particularly for upper-end homes in areas with high state and local tax rates.
  3. Possibility of an infrastructure package: A priority of the Trump administration has been an infrastructure investment program. There have been several versions floated, with the current iteration calling for a $200-billion federal investment over the coming decade leveraging and additional $800 billion in state, local, and private investment. The details of such a program, and the likelihood of its being implemented, should unfold over the coming weeks.
  4. Strong consumer and business confidence levels: Consumer sentiment—as measured by the University of Michigan consumer sentiment index—turned up in the latter part of 2017, with fourth-quarter figures at their highest levels in almost two decades. Likewise, business confidence levels in 2017, as measured by the Conference Board’s CEO business confidence survey, were at their highest point since before the last recession. These indicators suggest broad confidence in economic conditions across both households and businesses, and a willingness to spend and invest.
  5. Leading economic indicators for the construction sector: While there are several “special circumstances” that may provide growth opportunities for the construction sector this year, there are other more basic indicators that point to growth. AIA’s ABI has been signaling growth in design activity for most of the past year, which would point to a comparable upturn in construction activity throughout 2018. Even more significant, the AIA’s index for new design projects coming into architecture firms saw an even sharper upturn than the overall ABI in 2017, demonstrating a growing pipeline for design activity. Additionally, both Dodge Data and Analytics and ConstructConnect reported strong gains in nonresidential building starts in 2017, demonstrating considerable building activity currently underway.

Growth on the Horizon

After a somewhat disappointing performance last year, 2018 and 2019 are projected to see healthy levels of growth in nonresidential building spending. Even this late in the construction cycle, that AIA Consensus Construction Forecast panel sees opportunities for future expansion. This year, the strongest growth is expected to come from the commercial sectors, with spending on office, retail and other commercial, and lodging facilities all expected to see gains in excess of 4 percent. By 2019, the major commercial sectors will likely see slower growth, while industrial, healthcare, and education facilities are projected to see spending gains of 4 percent or more.

The extent to which the major institutional construction categories can continue to generate healthy growth will largely determine the eventual duration of this construction cycle. Having reached levels comparable to prior construction cycles, commercial construction activity is unlikely to grow faster than our overall economy in coming years. The institutional categories largely have not reached the level of previous cycles, and therefore favorable business conditions could generate above-trend growth for the next few years for these building types.

Kermit Baker, Hon. AIA, is AIA’s Chief Economist and part of the AIA Economics and Market Research Group, which provides AIA members with insights and analysis of the economic factors that shape the business of architecture. Reprinted with permission from AIA, January 19, 2018, www.aia.org.


2018 Industry Trends for Engineering Talent

What trends can engineering managers expect to see that could impact their access to talent through 2018? Details may vary between specific industry verticals, but a few key issues will remain important, and possibly increase in significance throughout most industry segments.

Industrial Optimization

Engineering functions will continue to focus on optimizing processes in key areas like production, supply chain, product design, and predictability. As one result, quality engineering will remain in universal demand throughout the industry. The prevalence of Lean Six Sigma® and the vital importance of product and process quality throughout most industries will only continue to drive a need well into the future for quality engineers, analysts, and other engineering professionals working toward optimization. In fact, a recent analysis of job postings for engineering professionals showed that 17% required skill in quality assurance, 11% in Six Sigma, and 7% in Lean Manufacturing­—a total of 35% of all engineering postings.

Sustainability

Industrial sustainability projects that involve energy and resource conservation, emissions control, renewable energy systems, or waste reduction all require engineering work to be performed by electrical engineers, environmental engineers, energy engineers, and others. The Department of Labor (DOL) estimates demand for environmental engineers to grow 9% by 2021, and for environmental engineering technicians to grow by 8%.The light-weighting of products and packaging is another area within technical sustainability work that should continue to expand, regardless of any regulatory changes, as it promotes savings in shipping and transportation costs, among other efficiencies.

Gig Economy

While the engineering profession has been a relatively late adopter of engaging engineering professionals via online talent platforms, the “Hollywood Model” and open innovation practices are well-suited to take advantage of engineering free agent consultants.

  • Open Innovation
    Modern research and development practices involve collaboration between a sponsoring manufacturer or other project underwriter, suppliers, consultants, engineering services firms, and free agent engineers. These project teams, which integrate regular employees as well as external engineers, are assembled and brought together for the life of the project, similar to the way modern movie studios produce films—as opposed to decades ago, when all of the actors were direct employees of the movie studios. This results in the practice of open innovation, which means the involvement of contributors beyond the regular employees of the sponsoring organization in the discovery and creation process, avoiding the so-called “not invented here” syndrome. The latest DOL reports project that engineering services firms, which accounted for 18% of all engineering jobs in 2016, will add 35,000 more by 2021.

Industry 4.0

The fourth industrial revolution is upon us, and projects that take advantage of new technological advances are driving demand for engineers, technologists, and technicians in many industry verticals.

  • Automation and Robotics
    The widespread adoption and recent developments in robotics and plant automation systems continue to impact productivity end-to-end, and how engineering can do business across whole product lifecycle. This trend has realized tremendous improvements in worker productivity and the talent gap in manufacturing. As another result, there will be significant competition ahead for talented professionals such as instrumentation and controls technicians, automation engineers, and industrial control systems designers. As an illustration, of all recent engineering job postings, 9% required skill in instrumentation.
  • Additive Manufacturing
    The implementation of additive manufacturing (AM) technologies is accelerating rapidly and growing in importance. 3D printing has been in common use for prototyping and adoption is quickly accelerating for production applications—most notably in aerospace, defense, medical device, and the automotive sector. Some of the largest manufacturers in the world are investing heavily in rapid technologies, which is leading to a demand for engineers and technologists who are talented in both developing new applications and integrating the technologies into production environments. As one result, while industrial engineers today account for just 11% of all engineering professionals, they account for 34% of all engineering job postings, a 3:1 ratio reflecting a significant gap. Design for Additive Manufacturing (DFAM) and topology optimization (TopOpt or TO) are among the hot skills for engineers engaged in AM.
  • Industrial Internet of Things
    The advent of digital manufacturing will have an ongoing effect on engineering for the foreseeable future, as more and more solutions and services become available on demand. For instance, the “smart factory” concept, enabled by the Industrial Internet of Things (IIoT) and featuring data connectivity between production machinery, CAD/CAM, ERP, and suppliers, is allowing powerful new analysis and management of manufacturing operations. AutoCAD skills were required in 17% of recent engineering job postings. Manufacturing and process engineers are increasingly expected to be fluent and adept at the data access and analysis available in these environments.

Talent Partnership

As demand increases for a talented workforce, engineering firms and corporations are reaffirming their need to partner with trusted firms for on-demand engineering recruiting, staffing, and outsourcing services. A true talent supply chain management approach will be focused on maximizing business outcomes: What matters most is that this talent delivers the right results for each unique organization, and their key objectives or priorities. Consulting services should provide impartial advice, enabling each organization to decide whether to manage the program internally or entrust it to a provider. These partnerships can directly contribute to a firm’s success, especially in the face of ongoing talent shortages. Take the time to verify that your staffing provider is well positioned to supply the talent you demand, and can point you to additional cost-saving workforce solutions.

Reprinted from Kelly Engineering Resources® (kellyservices.us/engineering), a registered trademark of Kelly Services. Six Sigma is a registered trademark of Motorola Trademark Holdings, LLC An Equal Opportunity Employer © 2017 Kelly Services, Inc.


2018 Construction Outlook: Positive but Workforce Challenges Persist

By Sheryl S. Jackson

Overall, construction firm owners are optimistic about 2018 and expect growth for all types of construction services in both the private and public sectors.

In fact, 53 percent of respondents to a comprehensive survey of construction firms conducted by Associated General Contractors (AGC) of America and Sage Construction and Real Estate expect the dollar volume of projects for which they compete for in 2018 to be greater than the dollar volume available in 2017.

“Only 9 percent of respondents expect the dollar volume to be less than 2017, which gives us a net positive of 44 percent,” explains Ken Simonson, AGC’s chief economist. Construction owners are most positive about private office, transportation, retail, warehouse, lodging, water, sewer and manufacturing, with each of these sectors reporting a net positive of 20 percent or more, he adds.

Categories for which construction owners are less optimistic include multifamily, higher education, power and public building. Schools (K-12) and hospitals fall in the middle, with an 18 and a 17 percent net positive respectively.

The level of activity and optimism in each region or state can differ. In Florida, Michael C. Brown, executive vice president and general manager for Skanska in Florida, foresees strong growth in the healthcare and higher education sectors in his state for several reasons. “As the economy stabilizes and grows, both the healthcare and higher education sectors have funds available to address the pentup demand for new or expanded facilities,” he says. “In Florida, the University of South Florida, the University of Central Florida and Miami University all have robust building plans in place for the next two years.”

Along with growth in construction projects comes a need to expand the workforce—which is the greatest challenge identified by construction company owners. Seventy six percent of survey respondents indicated that they are planning to increase their headcount in 2018: 50 percent plan to increase headcount between 1 and 10 percent; 21 percent plan an increase of 11 to 25 percent; and 5 percent plan a workforce increase of more than 25 percent.

“Last year, 73 percent planned to add to their workforce in 2017, so this is an increase,” says Simonson. “Only 3 percent plan to decrease the number of employees.”

When asked what positions are difficult to fill, 50 percent of construction company representatives surveyed said that they have a hard time filling both salaried and craft worker positions, and 21 percent said that they could fill salaried positions but not craft worker positions. Survey respondents don’t anticipate the shortage in qualified employees to change much, with 53 percent indicating that they believe it will continue to be hard to find and hire qualified professionals in the next year.

Strengthening the labor pipeline will require some grassroots efforts such as those taken by McAlvain Companies in Idaho, an Idaho Branch member. “We have a workforce of 150 to 175 craftsmen, and it is difficult to find carpenters and laborers,” says Chuck Graves, president of construction and concrete for McAlvain. His company starts building its pipeline in the junior high schools by talking with students, teachers and parents about construction careers to build awareness of the industry and to create interest in construction job opportunities. “We will hire someone with no experience and train them,” he adds.

“Last year, we also increased wages and benefits to attract and keep good employees,” says Graves. His company was not alone with wage increases: 60 percent of construction firm owners increased base pay, 36 percent provided incentives and bonuses; and 24 percent increased contributions and/or benefits – according to the AGC survey.

Although higher wages might attract employees, they also pose a challenge for contractors who are also having to train employees with less experience, says Bob Shafer, president of Ranger Construction Industries in Florida, a Florida East Coast Chapter-AGC member. “We have to take a close look at how we bid projects and take production loss into account when looking at the owner’s timetable,” he says. “Less experienced workers cannot work as fast, and we have to provide more training to ensure their safety. This must be considered upfront in the bidding process.”

The use of technology in construction is one way that contractors plan to improve productivity, planning and scheduling. Forty-three percent of contractors plan to increase their firm’s investment in information technology in 2018. Not only do 20 percent of respondents plan to increase investment in Building Information Management (BIM) software, but investment in the following types of software are planned:

  • Document management software—27%
  • Estimating software—27%
  • Project management software—27%
  • Fleet tracking/management software—22%

In addition to worker shortages, contractors identified five other key challenges in their responses:

  • Increased competition for projects—39%
  • Growth in federal regulations—28%
  • Lack of infrastructure investments—24%
  • Growth in state and local regulations—23%
  • Safety—20%

One trend that Brown expects an increased interest in is private-public partnerships (P3s). This delivery method can address the infrastructure investment challenge cited by contractors. “There are many benefits to a public entity with a P3,” he says. “A state or local government can get a project built without burdening taxpayers or delaying the project.” Although Florida is a leader in adoption of P3s, Brown sees the trends growing nationally for large public, infrastructure projects.

While the P3 approach doesn’t solve the workforce problem completely, it can help contractors better handle the need for additional employees, says Brown. “Rather than the traditional design, bid and build process, in a P3 project, all members of the team are involved earlier in the process, which gives contractors an opportunity to plan ahead for how many employees and what type of skills will be needed at different points,” he explains.

Although contractors expressed concern about federal regulations and lack of infrastructure investment, the contractors who perform public-sector work were optimistic about 2018, says Stephen Sandherr, chief executive officer of AGC. “The association has been working aggressively to push for new investments,” he says.

Another legislative priority for AGC is related to the workforce shortage, Sandherr says. “Congress can also help address the workforce shortage by enacting a new Perkins Act that boosts funding for career and technical education,” he explains. “The act would give state and local officials flexibility to put programs in place to address local market conditions, instead of federal priorities. AGC will continue to lead the effort to encourage federal, state and local support to rebuild the pipeline to prepare the next generation of construction professionals.”

Sheryl S. Jackson is the President of Sheryl S. Jackson Communications and writes for numerous publications. Reprinted with permission from Constructor, March/April 2018, a publication of the Associated General Contractors of America, www.constructormagazine.com.


The Forecast Looks Strong, but Don’t Lose Sight of the Big Picture

By Chris Daum

Looking at E&C market conditions in the U.S. and Canada right now—and barring any unforeseen events—both are about as good as we can expect them to be. In both countries, the demand for investment in all types of infra­structure is very strong and pervasive. Broadly speaking and looking across the breadth of the built environment as a whole, and based on industry backlogs that are (on average) booked through 2018, the next 12 months should be as good as—or even better than—2017.

We’re currently in a low-inflation, full-employment environment in the U.S. In Canada, we’re seeing a stabilized and moderately improving economy. Combined, these factors are helping to drive growth in the North Ameri­can E&C market. In the U.S., we’re seeing the potential for material tax reform with the passing of the new tax overhaul laws and expect this new level of corporate tax reform to serve as an additional catalyst for economic growth and investment. In Canada, various tax incentives are also being discussed, mainly related to capital investment and capital gains.

Meeting Infrastructure Demands

Today, the E&C industry in the U.S. and Canada is a smaller part of the North American gross domestic product (GDP) than it has been historically, and the amount of investment in infrastructure far outweighs the quantity of available and accessible public finance. To reverse this trend, the planning, financing and constructability must be done more efficiently and with a lower risk profile to meet the infrastructure demands of today and tomorrow.

Basically, as an industry, we must address this question: How do we do the same or more with existing or less financing than has historically been available? That’s a key challenge that we should all focus on as we strive to accomplish more with the same (or fewer) resources within the context of a lower overall risk profile. Achieving this goal isn’t going to be easy, particularly in a business environment where industry veterans with extensive know-how and experience are retiring at an alarming rate. And as the workforce ages out, many business owners are retiring right along with it. This marks a huge shift and the beginning of a new era in which younger generations take over the $1.4 trillion E&C legacy that was established by the baby-boom generation over decades.

Concurrently, the capital associated with the sustentation of the broader E&C industry is turning over. Any new capital that’s coming into the industry is likely to be foreign-sourced and based on infusions from outside of the industry and/or from countries outside of North America. This will drive the need for new business models; the continuation of emerging megafirms; new project delivery models; and innovative ways to plan, design, construct and assemble E&C projects. The new, competing business models will likely be more efficient than their predecessors, be managed in a lower-risk environ­ment, and emerge across all industry segments.

Industry Consolidation Doesn’t Slow Down

When developing their strategic priorities for the coming year, E&C firms should pay close attention to the level of capital that’s leaving the industry—along with the people who know the industry best. With industry participation 99% privately owned, the capital has to turn over at some point.

Here at FMI, we expect to see significant and sustained high levels of merger and acquisition (M&A) activity as firms are sold or continue to expand their footprints, driving more industry consolidation and reshaping the business landscape. This, in turn, will accelerate the bifurcation of the industry into a combination of very large, complex, sophisticated, mul­timarket-sector businesses across different geographies, as well as the smaller niche firms that are more focused in scope, geographic reach and market influence.

Of course, we’re already seeing this happen in E&C, but it’s a trend that will be stimulated by the fact that those companies with capital will put that capital to work, and those firms without the capital will likely be sold. As part of this shift, we’ll see a proliferation of lower- and middle-market firms adopt employee stock ownership plans (ESOPs) while also broadening out employee ownership of privately owned companies.

Developing Strategic Priorities for the Year Ahead

As an industry, we can’t just ignore technology trends and continue to do business as usual. For example, we expect to see more than $500 million of new, private capital being designated to investment funds that back startup firms focused on innovative construction technology or service solutions to address the productivity and risk issues in our industry. This is just one sign of the times and an indicator of how both new and established companies will have to embrace new business models that help them be more productive, efficient, innovative and creative in their approach to designing, manufacturing and building projects.

When developing strategic priorities for the year ahead, E&C firms should strive to stay focused on the long-term view while also taking advantage of the “now,” with the understanding that this will require good balance, solid leadership, deliberate succession planning and a holistic approach to business growth. Combined, these factors will help companies fully leverage the opportunities that are on their plates right now while also making the most out of future prospects.

Going forward, E&C companies will also have to be more proactive and intentional about understanding how their sup­ply chains are changing and how everything from design and preconstruction to procurement to delivery to operations is evolving. For example, what’s happening right now with construction manufacturing, 3-D printing, robotics, AR/VR, wearables and drones transforming job sites, etc., are all significant material indicators of how things are changing. To compete effectively, companies need to be aware of—and develop proactive strategies for managing—these shifts and develop transformative plans for participating in these emerging ecosystems. This may mean changing business models, embracing new technologies that lead to efficiencies, participating on project teams (i.e., by working with a joint venture partner) and/or selling to larger entities.

Most importantly, owners and leaders of E&C firms must not mistake a healthy robust market as an excuse to prac­tice business as usual. Instead, pay attention to the fundamental transformations and irreversible trends that are currently impacting the industry, look carefully at how you’re operating today, and then come up with ways to become more proactive about transforming your company to become even more competitive and agile in today’s new and changing marketplace.

Nonresidential Buildings Construction Put in Place

Office

Reduced corporate tax rates going into 2018 are anticipated to instill opportunities for increased capital investments. This past December a massive reduction in corporate taxes, from 35 percent to 21 percent, was passed by the Senate and House of Representatives. Though corporations are expected to navigate a variety of strategies, overall increased capital expenditures can be expected. Holding back forecast growth is the slowdown in the development of high-tech of­fice space alongside an increasing use of companies offering remote flexibility. Companies now more than ever are allowing their workforce the ability to work remotely, reducing overhead and square footage requirements. In effect, co-working and other related spaces are expected to become increasingly prevalent. Also, data centers and mission-critical facilities are becoming a larger niche component of corporate facilities spending. Drivers: office vacancy rate, unemployment rate

Commercial

Increased profits can be expected. As an industry that pays one of the highest average corporate tax rates, the commercial/retail sector is expected to be one of the largest beneficiaries of the new corporate tax legislation. Those that will benefit the most are U.S.-based companies that create a majority of their profits within the states. Rarely will these companies be able to benefit from research and development spending or other manufacturing deductions. The ongoing rise in e-commerce from the likes of Amazon will continue to reshape and drive demand for warehouse and distribution center spending in commercial markets. Drivers: retail sales, CPI, income, home prices, housing starts, housing prices

Health Care

A reduction in the overall corporate tax rate is a major benefit to health care owners. Access to tax-exempt bond markets continues for nonprofits (60 percent of the sector), but new limits on interest expense deductions will favor owners with less leverage. Uncertainty around federal health care policy continues to delay capital investments. Due to the repeal of the individual mandate for the Affordable Care Act, providers anticipate an increased number of uninsured patients, cutting into profitability. Overall movement away from large-scale new hospital investments with an emphasis on expansions and renovation projects. Drivers: population change younger than age 18, population change ages 18–24, stock markets, government spending, nonresidential structure investment

Education

The tax overhaul is expected to positively impact both public and private education markets. Public markets will benefit through the continued tax-free status of private activity bond financing; private markets will benefit from new streams to fund private school tuitions; and both will benefit from the various favorable credits included. However, based on the restructure of taxpayers’ available deductions/limits, there are potential risks for reduced state and local funding into public schools as well as decreased donations toward colleges. K–12 enrollments are seen increasing in more than half of the states. Increased use of ­flexible space to accommodate year-round schools.
Drivers: population change younger than age 18, population change ages 18-24, stock markets, government spending, nonresidential structure investment

Amusement and Recreation

Several big-budget sports stadiums are underway, with others in planning. Though it was under debate, a provision to maintain access to tax-exempt bonds for the funding of professional sports venues has passed. Increased casino investment is seen nationwide in efforts to help boost state and local tax revenues. Drivers: income, personal savings rate, unemployment rate, employment

Manufacturing

The tax overhaul will have mixed results across manufacturing, but should make the U.S. a more attractive base for operations. Being able to write down equipment expenses through 2022 will help boost short-term investment. Also, provisions aimed at repatriating and taxing foreign profits will generally favor domestic manufacturing and encourage the displacement of profits being held overseas by international manufacturers. Last, reform preserves important research and development tax credits. Manufacturing capacity utilization rates remain below historical averages. However, many new projects and facility upgrades, including a potential second-wave of large-scale refining and petrochemical investments along the Gulf Coast, are in planning stages. Drivers: PMI, industrial production, capacity utilization, durable goods orders, manufacturing inventories

Nonresidential Structures Construction Put in Place

Power

Capital spending will continue to be directed towards electric and gas transmission and distribution infrastructure because of national renovation requirements, increasing use of distributed energy resources (DERs) and shifting dynamics in generation sources (e.g., natural gas and renewables). The outlook for the natural gas transmission and distribution investment is strong. Natural gas-powered power plants are the primary source of any new utility-scale generating capacity. Additionally, demand is seen increasing in industrial use, exports and residential heating. The 2017 tax restructure maintained favorable renewable energy tax credits and boosted FMI’s outlook towards wind and solar project spending. Drivers: population, industrial production, government spending

Water Supply

Similar to sewage and waste disposal, funding and resources needed to plan, build, maintain or improve infrastructure are crippled by an unsustainable financial situation. Many anticipate technology advancements will aid in supply constraints, including connectivity and monitoring solutions for resources and asset management (e.g., smart irrigation, visualization) as well as increased reuse opportunities and projects to help meet high-capacity industrial needs. Drivers: population, industrial production, government spending

Chris Daum is the President and Chief Executive Officer of FMI Corporation. Excerpted with permission from “2018 FMI Overview,” www.fminet.com/construction-outlook. He oversees the management of all FMI businesses and services and leads the firm’s strategic growth efforts.


2018 Construction Economic Forecast: Confidence Is the Key

By Anirban Basu

Better Business Climate Expectations Help Drive Asset Prices Higher

If someone were casting roles for a production of The Tortoise and the Hare, the U.S. economy would be a favorite to play the tortoise. While this analogy may be a bit harsh, economic growth remains mostly slow, but persistent.

It was not always this way. Based on recently revised data characterizing U.S. GDP, the economy came close to the magical 3 percent threshold—one that it had failed to cross since 2005—by expanding 2.9 percent in 2015. The year prior, the U.S. economy expanded 2.6 percent. That’s better than turtle speed.

However, last year, the U.S. economy only managed 1.5 percent growth. It then expanded just 1.2 percent during 2017’s initial quarter on an annualized basis, the latest in a string of weak first quarters. In other words, for more than a year, the U.S. economy has been consistently growing at less than 2 percent: Enter tortoise stage right.

That changed, at least temporarily, during the second quarter of 2017. Based on revised estimates from the Bureau of Economic Analysis, the U.S. economy expanded 3 percent on an annualized basis from April through June. As has been the case for several years, much of the progress was driven by growth in consumer outlays. Government spending, by contrast, continues to contribute little, if anything, to the current pace of economic expansion. In fact, based on construction data, investment in a number of publicly financed infrastructure categories has been in decline, including spending on dams and levies, highways and streets, and water systems.

This dynamic has created a dichotomy within the nation’s nonresidential construction industry. While construction firms that focus on private construction activities have seen abundant demand for their services and accompanying lofty backlog on average, firms focused on public construction have been less likely to remain busy. For instance, many heavy highway contractors express disappointment regarding the level of roadwork in the aftermath of the passage of the Fixing America’s Surface Transportation Act in December 2015.

Employment, Wages, and Inflation

While national output growth has remained erratic, the country continues to add jobs at a healthy clip. Between August 2016 and August 2017, the nation added 2.1 million jobs—impressive given how difficult it has been for construction firms, trucking enterprises, manufacturers, and health-care providers to identify available talent.

With the U.S. unemployment rate now below 5 percent (4.7 percent as of September 2017), it’s generally agreed on that the nation is at, or close to, full employment. As available human capital continues to be siphoned off through monthly job growth, the pace of job creation will presumably soften and wage growth will accelerate.

Data indicate that wage pressures are building and that broader inflation expectations are on the rise. Median household income has risen relatively rapidly during each of the past two years. According to the government’s most recent Job Opportunities and Labor Turnover Survey, America boasts 6.2 million job openings—the highest number since the U.S. Labor Department began monitoring job postings in 2000.

Seven million Americans are unemployed, which means that there is almost one job for every person searching for one, implying that the chase for workers will only intensify during the months ahead and that the rate of wage increases is likely to accelerate further. Perhaps in response, the U.S. bond market appears to be pricing in a higher chance of an interest rate hike by the Federal Reserve in December 2017, with the notion being that America’s central bank will perceive a need to continue to take steps to keep problematic inflation at bay.

Some data certainly indicate that inflation expectations and fears are overblown. During the past year, average hourly earnings are up 2.5 percent on a year-over-year basis. That general pace hasn’t moved much during the past few quarters and falls short of the hourly earnings growth that typifies a solidly performing economy. During the months preceding the most recent recession, wage growth consistently exceeded 3 percent. Since 2009, when the economy began its recovery, wage growth has only expanded at a rate of 2.2 percent a year. This is less than wage growth seen in the 1980s (3.3 percent), 1990s, (3.2 percent) and 2000s (3 percent).

The fact that wage growth has failed to accelerate represents one of the nation’s great economic mysteries. There is no shortage of potential explanations, including globalization and overall slower productivity growth. All of these explanations are valid to some extent, but a more likely explanation lies in demographics.

With roughly 10,000 baby boomers turning 65 each day, the number of retirees continues to grow. As younger workers replace older ones, labor costs subsequently fall. Additionally, this helps explain the surprisingly strong corporate profitability, even as the nation’s economy only expands at a rate of 2 percent and while the global economy grows well below 4 percent.

The Construction Case Study

Although average wages do not appear to be rising rapidly, the vast majority of construction industry leaders believe the ongoing skills shortage is a major issue.
Here’s a rationale for this apparent inconsistency: As older, more skilled construction workers leave the industry in larger numbers, construction firms are induced to look for replacements.

However, because many younger members of the U.S. labor force have not focused on the acquisition of construction-relevant skills, firms are often hiring on the basis of potential. This process results in enormous training costs and lower industry productivity. It also results in what appears to be smaller wage increases as established, well-compensated talent is replaced by hopefully trainable people entering the industry at lower levels of pay.

When controlling for these compositional effects, wages are rising quite rapidly in the U.S. construction industry. A survey conducted earlier this year by Engineering News-Record suggested that construction firms expected to increase worker compensation in the range of 4 percent to 5 percent in 2017.

Inflation concerns transcend the labor market. Life in general appears to be getting more expensive, whether in the form of rising costs for homes, tuition, health care or fuel. Still, through July, the core personal consumption expenditures (PCE) index—the Federal Reserve’s preferred measure of inflation—was up just 1.4 percent, well short of the 2 percent target.

The issue of inflation stands at the heart of the outlook for the U.S. construction industry. America’s recovery is now in its ninth year. U.S. financial indicators, including the Dow Jones Industrial Average and S&P 500 Index, have achieved record highs repeatedly this year. Low interest rates have represented a major factor. With investors suffering difficulty generating investment yield from fixed income assets, many have been chased up the risk spectrum into assets such as commodities, stocks, riskier bonds and commercial real estate. The result has been elevated asset prices, which helps create positive wealth effects for the broader economy and also lifts demand for construction services. However, low interest rates can only persist if inflation remains low.

Construction firms focusing on private segments, such as office and lodging, have frequently flourished as a result. Money has poured into office, hotel, apartment and related segments, driving up asset prices and inducing developers to add rooms and space.

Unfortunately, local, state, and federal governments have failed to take full advantage of low borrowing costs to invest in infrastructure. Many public construction segments have actually experienced declining construction spending during the past three years, including basic functions like waste disposal and water treatment and delivery.

The ongoing lack of investment in infrastructure positions the U.S. economy to underperform for generations. In its 2017 report, the American Society of Civil Engineers (ASCE) gave U.S. infrastructure a grade of D+. Segments receiving a D+ or below included aviation, dams, drinking water, energy, hazardous waste, inland waterways, levees, public parks, roads, schools, transit, and wastewater. Railroads, which received a B, appear to be the only category in which the United States is keeping pace.

According to the ASCE, the United States will need to spend an additional $1.44 trillion on infrastructure during the next decade to bring its collective public works up to a reasonable standard. If this investment is not met, it could mean the loss of 2.5 million jobs during that period of time.

Looking Ahead

For now, the outlook remains stable, and the next year should represent a period of expanding nonresidential construction spending. Associated Builders and Contractors’ Construction Backlog Indicator (CBI) remains elevated. Energy prices have risen, which should position the power sector to be more of a driver of economic activity. Rising home assessments also are boosting local tax collections, which should help stabilize infrastructure spending in many communities.

The broader economy is also in good shape. Increasingly, the worldwide recovery is a synchronized one, with each of the major global economies now expanding. The U.S. economy remains buoyed by confident consumers and rising household incomes. Successful pro-business legislative efforts emerging from Washington, D.C., could serve to further bolster the near-term outlook.

However, the outlook for 2019 and 2020 is hardly guaranteed. Asset prices are high and arguably vulnerable to steep declines. Any number of events could trigger selloffs, including rising inflation/interest rates, North Korea, cyber attacks or political intrigue. Many construction firm CEOs expect the next year to be good, but believe the current construction spending recovery cycle will be upended at some point within the next three years.

Anirban Basu is the Chief Economist of Associated Builders and Contractors. Reprinted from Construction Executive, December 2017, a publication of Associated Builders and Contractors. Copyright 2017. All rights reserved. Mr. Basu is also the Chairman and CEO of Sage Policy Group. He can be reached at basu@abc.org.


New Steel and Aluminum Tariffs Will Hurt Construction Firms by Raising Materials Costs While Potential Trade War Will Dampen Demand

The Chief Executive Officer of the Associated General Contractors (AGC) of America, Stephen E. Sandherr, released the following statement in reaction to President Trump’s announcement that he will impose new tariffs on imported steel and aluminum products:

“These new tariffs will cause significant harm to the nation’s construction industry, put tens of thousands of high-paying construction jobs at risk, undermine the President’s proposed infrastructure initiative and potentially dampen demand for new construction projects for years to come. That is because the newly-imposed tariffs will lead to increases in what construction firms are forced to pay for the many steel and aluminum products that go into a typical construction project.

“Firms that are already engaged in fixed-price contracts may be forced to absorb these costs, forcing them to cut back on new investments in equipment and personnel. Higher steel and aluminum prices will make the kind of infrastructure work President Trump supports more expensive, forcing federal, state and local officials to cut back on projects they can fund. And the likely trade war these new tariffs prompt will diminish demand for private investment in infrastructure as well as construction demand for manufacturing, shipping and distribution facilities.

“Considering the damages these new tariffs will inflict on the construction industry, it is easy to understand why recent, independent studies estimate that nearly 30,000 construction workers will lose their jobs because of these new tariffs.

“The bottom line is that any short-term gains for the domestic steel and aluminum industries will likely be offset by the lower demand that will come for their products as our economy suffers the impacts of these new tariffs and the trade war they encourage.  A better way to cultivate a stronger domestic steel and aluminum industry is to increase federal funding for infrastructure projects that will boost demand for these and many other products.”

This release from the AGC can be accessed online at https://tinyurl.com/ybyvqoz8/.


 

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Positive construction and engineering (C&E) forecasts give industry members a lot to be excited about: proposed infrastructure spending and moderate growth mean more opportunities ahead for C&E firms. The problem? Many businesses are reporting significant issues hiring enough workers to staff their current projects, let alone fill new ones.

Insulation Outlook staff recently spoke with recruiting professionals and Millennial workers to get an idea of how companies can adapt to attract and retain more workers and meet the demands of a growing industry.

For Baby Boomers, many of whom now occupy leadership positions in C&E firms, looking for work meant making phone calls and hitting the pavement. For today’s prospective employees, however, nearly all aspects of job searching are happening online—this is doubly true for Millennials. Brittany Hale, Recruiting Team Lead at Mondo, a national staffing agency, confirmed that the vast majority of her candidate searches occur on LinkedIn and Indeed. Job boards such as Careerbuilder and Monster still play a role, but are becoming less prominent as Millennials aren’t as likely to post their resumes on those sites. Ben Vacula, a Regional Sales Manager with K-FLEX USA, a NIA Manufacturer member company, said that when he began his job search, he investigated potential employers on Indeed, LinkedIn, Monster, and even Twitter. Companies looking to recruit would do well to develop their Twitter and other social media presences; Twitter reports that 80% of Millennials access the platform on their mobile phones at least once per day. In some cases, Twitter is fulfilling the role that Craigslist once played as a job-listing site. Robyn Kavanagh, Senior Manager of Human Resources at Performance Contracting, Inc., a NIA Contractor member company, said that they have ramped up their social media and online recruitment activities, including developing a career portal that will allow candidates to apply for jobs on their mobile devices. Mobile optimization is critical for this generation, who expects to access everything on their omnipresent smart phones.

With construction projects predicted to increase, the competition for workers is going to get more intense. Companies will have to put extra effort into reaching out to candidates early and often. For Jonathan Colebrook, a Structural Engineer for HOK in Atlanta, much of his early networking was accomplished though extracurricular events and programs, such as job fairs, while he was in college. He explained, “Job fairs were fantastic resources for networking and recruitment. More than a hundred companies would come to [career fairs] in the fall and spring semesters. This was an easy, compact way to view several companies and distribute resumes. I received all 3 of my internships and my full-time position from company relationships started at job fairs.” Kavanagh confirmed they are making a much bigger effort with recruiting fairs, bringing in food at interviewing sessions, taking candidates on jobsite walks, and spending more resources to bring in representatives from branches that are hiring. Even with these extra efforts, making the decision to have an increased presence at job fairs is a fairly low-cost way for companies to find talented, local candidates, and will become increasingly necessary in a competitive job market.

Internships can be an effective way to draw potential candidates into your company right after graduation. Companies should work on recruiting at the college and high school level, making sure to reach out to potential employees early. Daphne Hathaway, Director of Human Resources at Irex Corp., a NIA Contractor member company, concurred that reaching students early is vital, and explained that her company is increasing their on-campus presence, noting, “We’re having to compete for people so we’re trying to get in earlier—if you don’t get to quality students before they graduate, they can be hard to get.” They’re also encouraging their branch managers to consider more internships, which helps them connect with students before graduation.

Show a Little Personality

Nathan Willis, Vice President of Business Development for ESPNET Consulting Inc., a consulting company focusing on recruitment and process outsourcing, stated that one way companies could set themselves apart is through the job listing itself. Rather than just a rote listing of skills, show some of your company’s personality and get creative: tell them this is a job for someone who is a master of time management or an Excel aficionado. When it comes to job descriptions, Willis explained, “a little extra effort is what’s separating the more successful companies.”

Being a little more creative in job descriptions dovetails with something Willis and Hale both agree is almost as important as salary: culture. It’s a myth that Millennials don’t care about salary—as a generation facing a pension-free retirement, it’s likely to be their primary consideration. Nearly as important, however, is the culture of the company. Perks such as flexible work hours and work-remote options, company happy hours, fun team-building activities such as paintball or ropes courses, or flexible spending accounts for health and wellness can help create the type of culture that will attract and retain Millennial workers. Colebrook affirmed, “Office culture is key. Mutual respect and work sharing must be a top priority. Project type and quantity is another key aspect of a potential employer. A company needs to encourage young employees to grow, and provide them with the resources, tools, and work to do so.”

Create Paths for Advancement

Hathaway noted one way her company has engaged Millennials is by establishing Emerging Leaders Groups to focus on helping newer employees learn how to navigate work, establish a work-life balance, and interact with management. This program also helps discern the most effective ways for these workers to learn, and identifies what they may be struggling with; this allows the company to come up with solutions that address their employees’ development needs. They have also created materials explaining potential career paths for newer workers, and then provide the training and coaching to lead them through that path. Proactively meeting Millennials’ desire for career advancement is a critical retention tool.

One of the unique aspects of the Millennial generation is that they are switching jobs at a higher rate than seen in prior generations. Hale notes, “Salary is big. They’ll move jobs for that next pay bump to get into that higher salary bracket. Staying in a position for long periods of time isn’t valued the same way it used to be.” Companies that want to retain their Millennial workers should not only prioritize an open culture that embraces fun when possible, but should also make sure they are providing growth opportunities—including the ability to move up and increase salary. Companies that fail to do this may find their Millennial employees leaving for greener pastures.

Embrace an Open-Office Mentality

Another important aspect of office culture is an open-office environment—both figuratively and literally. There has been a trend away from cubicles in favor of more open office environments. As Willis said, “Cube farms are boring. It’s like watching a foreign-language movie with no subtitles.” Millennials crave constant engagement and feedback—open offices can encourage these types of communications between staff of various levels. Colebrook said that being able to communicate with more senior employees is something he enjoys about his work, noting, “Everyone is readily available for questions and eager to help. Employees with large amounts of industry experience are easily contacted and will provide guidance on any problems, or provide a better source that is more suitable. Everyone is on the same level and respects the different areas of experience from different areas of the field.”

While every office may not have the option to embrace an open floor plan, companies can embrace the culture of an open office by creating opportunities for free discussion and team building between new and senior employees—which can be helpful for both groups. Millennials benefit from the experience of seasoned workers, and veterans may benefit from hearing fresh and new ideas.

Many Millennials also report they prefer to work at companies that have a mission they can buy into. For insulation and construction companies, publicizing insulation’s ability to reduce energy usage and environmental emissions can appeal to Millennials’ desire to work for a company that is making a difference in the world. Hathaway noted they often use this tactic to appeal to Millennials’ “sense of social responsibility,” and that it can be a good introduction to construction and insulation for those with less knowledge about those industries.

Focus on Trust and Communication

Time in the office tends to be the most frequent source of friction between Millennials and Baby Boomers. Greater use of technology has led to more productivity, and younger workers see the work product as being more important than being at their desk for a 9–5 day, which they often see as a relic of the past. For Boomers, Willis affirmed, “the 9–5 in the office was the bible,” which is why many Baby Boomers struggle with the Millennial desire for greater flexibility. Ultimately, Willis noted, “it goes back to trusting your employees.” He added that if you don’t trust employees to get their work done regardless of their time in the office, then you may need to rethink your hiring practices. Hale concurred that flexible work options are extremely important, and that companies that fail to embrace these options may have a harder time holding on to their Millennial workers. See the “Let’s Get Flexible” sidebar below for some ideas on how to offer more flexibility to your employees.

Of course, the work of learning more about employees doesn’t stop once they’re hired—companies should focus on a continuous cycle of engagement and feedback to see how they can better meet employee needs. Company-engagement surveys and team-building exercises focusing on communication can help ensure management is staying on the same page with its employees, and helps them stay current on what benefits can help employees be more productive and profitable. Hale affirmed, “A happy employee is a productive employee. If you can get them to really buy into the company by embracing an employee-centered focus, they’re much more likely to stay.” Willis added, “Millennials aren’t looking for a job where they clock in and clock out, they want an engaging, warm atmosphere.”

For the construction and insulation industries, where tradition and structure are strong forces—especially in family-owned companies—adapting to this new environment can be a challenge. It is necessary, however, if companies want to attract the workers they will need in an increasingly competitive environment. Vacula noted, “While my company has modernized and is at the forefront with social media and recruitment, I think overall companies in the insulation industry tend to be old fashioned. They do the same things (advertise, sell, recruit) the same ways they have been for 30–50 years. I think involving more social media, more online selling tools, fresh marketing, etc. is what the industry needs. Also, the fact that older generations look at Millennials as ‘lazy’ because they don’t work the same way has got to go.” The best path forward, Colebrook said, is one of compromise, “Millennials cannot be painted with a broad brush, and many have unparalleled contributions to this industry, so it is crucial for both sides to compromise, such as flexible office hours from employers and learning how to be part of a work culture for Millennials. Appease some of the younger generations by understanding what those generations are expecting from a company.”

Adapt for the Future

According to the Pew Research Center, Millennials will become the largest segment of the population—overtaking Baby Boomers—in 2019. It will be necessary to adapt to this generation as they will comprise the largest pool of available workers. While adaptation can be difficult, it will be necessary to survive and thrive in a highly competitive environment. Unlimited paid time off or remote work options may not be possible for every employer, but it is important to embrace flexibility where possible. Moreover, make sure you are engaging in a constant dialogue with employees—companies that meet employees where they are and embrace new trends are going to be in an excellent position to attract and retain staff in the long term.

 

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